Performance Management, Labor Relations, Greivances, recruiting, classifications and compensation, job audits and serves as Assistant Director.

Schedule applicants for Reemployment Eligibility Assessment program activities, and maintain related data related to business processesConduct assessment interviews to ensure individual Unemployment Insurance applicants work search needs are reflected in the individuals Work Search PlanContact applicants periodically to ensure that they are making progress on their reemployment plan and to determine whether other needs have arisenProvide assistance, when assigned by Unemployment Insurance (UI) Supervisor, to applicants in WorkForce Centers (WFC)Resource Rooms

Oversaw over 30 programs at different locations throughout the District in the area of recruitment, selection, interviewing and the daily operation of the human resources departmentConducted new employee orientations facilitating a smooth on-boarding process for new employees; Coordinated and wrote position descriptions to present to Hiring Managers prior to posting; Developed specific recruitment plan for each position to net the most highly qualified candidatesAdministered the classification and salary systems for different employee groups; Effectively ensured that payroll and benefit information was submitted and processed correctlyConducted investigations related to employee issues resulting in a more productive and collaborative work environmentCreated interview selection tools to include; pen & pencil test, behavioral based questions, computer based testing and role playing scenariosAssisted in the development, implementation, distribution, operational and application of personnel policies and proceduresProvided one on one benefit overview and insurance information as appropriateParticipated in the grievance resolution processes to create win-win outcomes in most casesConducted functional training in the area of licensure and salary determination resulting in consistent and accurate placement and appropriate licensingServed as initial point of contact for employee issues and concerns for different employee groups; Provided guidance and coaching to employees regarding performance issues resulting in improved productivity and congeniality in the work environmentKept up to date on the latest trends and changes in employment laws through professional journals and webinarsCo-authored and presented training on the screening process of applicants within PeopleSoft resulting in a consistent method to select the most qualified applicantsParticipated in the Leave Administration program to ensure that staffing was at appropriate levels

Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR recordsCo-chaired the annual enrollment meetings, resolved conflicts between employees and insurance carriers and performed exit interviewsReworked new hire orientation program to include HR information and company resources; Developed, researched, and administered Employee Assistance Program with third party assistanceAdministered the annual renewal of employee benefits while working with third party vendorStreamlined the hiring and testing process for promotionCoordinated the tort claim and workmen’s compensation programs resulting in a saving of 150 thousand a yearServed as the American Disability Coordinator, Equal Employment Officer, Unemployment Claims Manager, and the Self Insured Fund LiaisonConducted market surveys to correct and eliminate internal pay issuesRecognized as the collaborative member of the Labor Management team for Union Negotiations and handled all union grievances and processesSaved the organization thousands of dollars every month by reducing reliance on employment agenciesBrought the majority of formerly outsourced recruiting functions in-house to reduce billable hours from over 200 to less than 15 per month