Marilyn Spittler Email & Phone Number

Lakewood, Co

Reservations for popular and historic restaurant in the Denver metro area

Producer of theatrical productions throughout the Denver metro area. Entails full oversight of all productions from concept through run of show. Management of budget, venue selection, vendors, point of sale, contracts, technical design and implementation, inventory. TIPS certified. Responsible for marketing, advertising, graphic design and social media presence.

United States

Customer support via phone, text, chat and email. High volume, requires problem solving skills, empathy and efficiency. Use of Salesforce, Slack, Google platforms, Asana, Workday and Fresh Service.

Colorado

Welcome and assist customers in community recreational facility. Customer service in person and over the phone. Processing transactions and registrations, safety awareness and shift supervisor responsibilities.

Colorado

Greet guests and prize winners in a friendly and enthusiastic manner. Answer phones and route calls for multiple high profile radio stations. General office tasks. Involves contact with the general public, advertisers and on-air talent.

Denver, Co

Lead Representative in Customer Service Call Center. Respond to incoming phone inquiries regarding ticket sales, ticket replacement issues and general customer service inquiries. Assist co-workers responding to similar calls, including responsibility for escalated customer service issues. Assist with training of new employees. High volume of phone work, data entry and customer interaction.

Denver, Co

Ticket taking, greeting and various tasks as assigned. High volume of customer interaction and on-site customer service skills required.

Littleton, Co

2013 - Employee of Robert Half/Office Team onsite at LoneTree Energy & Associates, LLC2014 - present - Employee of LoneTree Energy & Associates, LLCReceipt Letter Specialist, Document Recording Specialist. Word processing, data entry, customer service. Prepare and send receipt letters with bonus consideration payments, prepare outgoing recording packets including rate calculation and check requests, process incoming recording, copying, scanning, filing and general tasks needed to support Lease Analysts. Daily use of Microsoft Office products,FileMaker Pro and SharePoint. Answering phones, processing and distributing incoming mail, ordering supplies, interacting with service providers, greeting visitors. Required accuracy and flexibility while managing a high volume of tasks.

Denver, Co

Greet guests, high profile VIPs and various service providers. Manage incoming phone calls with high quality customer care. Answer multi-line phone system, reserve conference rooms, prepare meeting spaces for client meetings and manage facility maintenance requests. Manage catering needs for monthly staff meetings and client meetings. Maintain office supply inventory. Special projects as assigned, requiring extensive knowledge of Microsoft Office, Internet research and database management. Required high attention to detail, self-management and sensitivity to confidential company and client information.

Manage university Facility Rental program and plan University-wide events. Management of sales and operations for university facility rental program. Sourcing new business, retaining existing clients, training, recruiting and management of staff. Vendor selection and management, oversight of vendor invoices, budget preparation. Responsible for all contract preparation and implementation. Managed communications with Dining Services, Facilities, IT/MIS and other departments to ensure excellent customer service. Responsible for customer contract negotiations, preparation and execution. Oversaw all reservations for meeting space, housing units, A/V equipment, guest internet log-ons, linen packs and other special needs for camps and conferences visiting the campus. Planning of university-wide events including the annual staff/faculty Christmas party, staff/faculty Night at the Rockies and University Commencement Ceremonies. Required site visits, price negotiations, menu selection, invitations and oversight of RSVP data, selection of décor, booking entertainment. Commencement ceremony responsibilities included overseeing the planning committee, managing the master task list, planning the Grad Fair, arranging for food for volunteers and on-site management on the day of the event. Required strong project management, problem solving and communication skills as well as an ability to manage a high volume of tasks.

Greenwood Village, Co

Local, regional and national promotion of real estate company name and services. Full accountability for departmental profit/loss results. Increased revenue by 2000% over span of employment. Managed sales and operational staff. Development and deployment of local and national marketing strategies and strategic positioning objectives. Development of national award-winning marketing materials. Management of detailed transferee tracking system managed through FileMaker Pro. Problem solving for escalated customer issues. Management of referrals within national network; budget preparation and implementation. Represented employer at local, regional and national industry meetings and conferences. Consistent winner of “best of” awards for booth presentation at national conferences. Required strong project management, communication and supervisory skills, sensitivity to confidential customer information, attention to detail, excellent organizational skills and the ability to manage a high volume of tasks.