Marily Vouillamoz Email & Phone Number

Région De Lausanne, Suisse

- Orientation, accueil, informations préliminaires aux participant·e·s et partenaires de BNF, en français, anglais ou allemand- Soutien général à l'infrastructure et aux conseillers et conseillères BNF- Gestion de la salle de cours et soutien aux formateurs, formatrices et aux participant·e·s- Création de tutoriels didactiques (e-learning) pour les participant·e·s- Traductions allemand -> français- Animation de sessions d'information bimensuelles, en présentiel ou par Zoom- Création et mise en place de processus administratifs conformes à la norme de qualité In-Qualis.- Gestion du courrier et des documents papiers (scans, classement électronique, etc.)- Gestion du courrier électronique arrivant à l‘adresse générale de la succursale- Gestion confidentielle des dossiers clients (réception, saisie, classement)- Préparation et organisation de réunions et d'événements (p.ex. journée portes ouvertes)- Tenue à jour de la base de données et mise à jour des documents annexes

Lausanne, Switzerland

- Managing first and second level inbound requests and outbound communications about SAP trainings, as well as advising to customers per e-Mail, telephone, and onsite- Supporting SAP Education Sales team to create training plans and calculating the budget- Annually scheduling of SAP public trainings in Switzerland- Local and international event and project management of End-to-End delivery elements for SAP Customer Specific Trainings, SAP Education Consulting, SAP Public trainings, SAP Learning Hub (e-learnings) and SAP Certifications, incl. resourcing, training infrastructure setup, material orders, catering, registrations, course confirmation, course certificates, certifications, training system allocation, first level technical support, event creating in SAP Integrated Learning Platform (ILP) system, and billing- Training and consulting resource administration, incl. requesting resources, cost approvals, Statement of Work (SOW), and Purchase Orders- Checking pre-delivery, monitoring delivery, executing post-delivery activities as well as following up and closing activities- Performing data hygiene in SAP systems for event maintenance, forecasting, and billing requirements- Identifying opportunities for process improvement, proposing solutions as well as sharing feedback- Creating and sending mailings and flyers, maintaining the SAP Training Shop, and promoting campaigns, e.g. "3 TO RUN" as part of Marketing activities

Lausanne Area, Switzerland

- Perform various administrative tasks for 4 managers- Organize Inspectorate's participation to several trade fairs and conferences in Europe- Preparation of important tenders, presentations- Elaboration of marketing brochures

Châtel-St-Denis, Switzerland

- Answers incoming phone calls and re-direct them- Orders and repair messages management- Welcome visitors- Roll out of new invoicing software (master datas creation, elaboration of training documentation, training to co-workers, check of the active datas)- Office supplies management- Creation of mailings

Certificate Of Advanced Studies (Cas) - Conception Et Développement De Projets E-Learning, Note : 5,92/6

Connaître et s’approprier des outils de formation et d’apprentissage en ligne en fonction de ses besoins professionnels Savoir identifier.

Goethe-Zertifikat C1, Langue Allemande

Education record