Senior QA engineer *Leadership in QA Activities: Led comprehensive QA activities for the technical support team, ensuring the delivery of high-qualitysoftware products.• Test Script Creation and Execution: Created and executed regression test scripts, improving the reliability and stability of softwarereleases.• Client Collaboration: Worked closely with clients to diagnose and resolve issues, maintaining high customer satisfaction levels.• Agile Methodology: Actively participated in Agile methodology, including sprint planning, daily stand-ups, and retrospectives to enhanceteam performance and product quality.• Manual and Automated Testing: Performed thorough manual and automated testing, validating software functionality, usability, andperformance.• Bug Tracking and Management: Utilized JIRA and TestRail for bug tracking and test management, ensuring detailed documentationand efficient issue resolution• Automation Implementation: Identified and implemented automation opportunities, reducing manual testing efforts and increasingtest coverage.• Documentation: Developed comprehensive test plans, test cases, and test reports, ensuring thorough test coverage and traceability.• Training and Mentorship: Provided training and mentorship to junior QA engineers and support team members, fostering a culture ofquality and continuous improvement.• Stakeholder Demos: Provided detailed demos for stakeholders after each sprint release, ensuring transparency and alignment on theproduct’s progress and quality.• Communication and Reporting: Communicated effectively with stakeholders, providing clear and concise updates on testing progress, issues, and resolutions.