Telecommunication Industries: IT&C Telecom. Franchise STORE Vodafone Responsibilities: * implement sales programs (national and local) to achieve sales objectives and create a great shopping experience for every Vodafone customer, based on availability, effective solution to their needs and respect. ;* manage relationships with key clients in order to facilitate the sales process and provide a memorable customer experience and represent the company in relations with authorities, promoting the values of Vodafone in local communities

- Coordinates the commercial activity in the district of products is assigned.- Maintain relationship with suppliers.- Provide the necessary product merchandise allocated.- Ensures display of merchandise in the store.- Promote responsible products and ensure that the sales process.

Ensure that my team exceed the sales targets, achieve the best customer experience in retail, assure quality of process and costs management, improve retail capabilities, team & people management.- Implement sales programs (national and local) to achieve sales objectives and create a great shopping experience every for Vodafone customer, based on availability, effective solution to their needs and respect.- manage relationships with key clients in order to facilitate the sales process and provide a memorable customer experience and represent the company in relations with authorities, promoting the values of Vodafone in local communities- ensure effective communication and smooth operation in shops and with other departments to support the objectives of company stores, both short and long term- continuously improve operational flows to an efficient allocation of resources and maximum satisfaction of customer needs,- lead a team of sales consultants Vodafone through direct involvement in: - recruiting new employees and their orientation process - organize direct subordinates in order to accomplish business objectives. -motivation and development of the team - create a working atmosphere conducive to the proper conduct of the store, thereby making customers' lives easier - responsible for quarterly evaluation of agent's performance;- Warehouse management and inventory monthly store/stock monitoring;- checking daily closing of cash register;Achievements:The stores I managed reached sales targets. During entire period my stores were in top ten from all Vodafone Stores in Romania (100 stores). I acknowledged excellent customer experience for all sales agents in the store by Customer Satisfaction Surveys. The stores I managed got good ratings in the audits. Two of my agents were constantly in top 10 performers of my region. Leaver’s rate from my team was the lowest in my region.

Responsibilities:- achieve and exceed sales objectives and customer expectations whilst adhering to Vodafone Shop policies and procedures- promote and sell Vodafone handsets, services and products- make all necessary settings on Phones or any other devices in order to maximize the utilization data or voice services- establish and improve customer relations- identify customer’s needs and propose the best solutions; optimize customers account and proactive cross-sell and up-sell- proactive attitude to look for clients and use all the necessary tools to achieve it (outbound calls, etc) - offer support to the other members of the shop team- ensure advanced management of merchandise stock (which is responsible) & participate to merchandise inventory- perform cash activity for products and services

Research projects on asphalt materials for roads: development of new methods fortesting materials.