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Marina Moraes is a Head de RevOps at Omie. She possess expertise in marketing, engineering, communication, microsoft excel, microsoft office and 10 more skills. She is proficient in Inglês.
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Head De RevopsOmieSão Paulo, Sp, Br -
Revenue Ops Senior ManagerNeoway Apr 2024 - PresentSão Paulo, Brasil -
Revenue Ops ManagerNeoway Oct 2023 - Apr 2024São Paulo, BrasilResponsible for driving Revenue SaaS B2B growth through operational efficiency across the customer lifecycle, delivering to internal customers of Marketing, Sales, Customer Success, and Renewals:- Business acumen in terms of metrics and insights- Agile decision-making through technology- Quality and Governance of data from systems used by the sales force. Sales Cloud, HVS and Salesforce Projects (object created internally for portfolio management by the Customer Success team)- Strategic planning linked to budget planning- Traction and governance of strategic projects using and promoting the OKR methodology within the company -
Xp&A Manager | Business IntelligenceNeoway Aug 2022 - Oct 2023São Paulo, BrasilDevelop the XP&A area, with the main mission to lead strategic and budgetary planning in an integrated manner and direct Neoway to achieve a high-performance index from business KPI analysis.Responsible for:- Conducting strategic and financial planning processes, including short, medium, and long-term plans.- Monitoring strategic and financial planning to ensure that all areas are working towards the same objectives.- Assisting in the governance of strategic agendas and themes, such as the development and monitoring of Executive OKRs.- Define the company's main business KPIs, making them available for tracking through a Power BI dashboard. - Develop reports and presentations for different levels of corporate governance, analyzing results, summarizing key trends, and evaluating current and future business risks clearly and concisely. - Act as a business partner with a high interface to improve Business KPIs, covering both the customer journey and the product journey. - Recommend changes to existing business intelligence processes or policies to improve efficiency, internally identifying synergistic themes, provoking reflections, and orchestrating discussion forums within the areas. -
Customer Insights CoordinatorNeoway Sep 2020 - Aug 2022São Paulo, BrasilDevelop the Customer Insight area, aimed at creating insight-generation tools to make decision-making in Sales, Customer Success, Products, and Tech more agile and effective.Responsible for:- Leading large and/or highly complex projects based on statistical analysis, generating significant impact for different decision-making processes.- Providing visibility to the sales team related to origin and conversion metrics in order to identify and correct gaps.- Creating client-use-case-oriented data scores, allowing for their prioritization based on business impact.- Analyzing retention by segment and pillar, identifying improvement opportunities, understanding major frictions in the customer journey, engaging related areas, and designing action plans to correct deviations.- Mapping the entire customer journey and defining the main KPIs to understand customer satisfaction at key points.- Coordinating projects involving the collection of internal transaction data, customer feedback (VOC), data cleansing, and provisioning through a Power BI dashboard and/or studies, with the goal of making Neoway's areas increasingly data-driven.- Conduct recurring studies for the Sales, Customer Success, Products, and Tech areas. -
Customer Success - Strategic AccountsNeoway Business Solutions Jun 2019 - Aug 2020São Paulo- Ensure that customers achieve the expected results in Sales & Marketing and Risk & Compliance, ensuring a successful experience throughout their journey (Customer Retention).- Leverage and expand the customer portfolio (upsell and cross-sell).- Identify replicable opportunities in the Financial vertical and recognize how the economic landscape can impact the vertical.- Identify and implement process improvements in the Customer Success area of Strategic - - Accounts (personal project). Focused on strategic accounts in the financial and retail sectors, with clients such as Banco Safra, Citibank, XP, BV, Stone, Banco Carrefour, B2W, among others. -
Innovation Funding CoordinatorPieracciani Oct 2017 - Jun 2019São PauloResponsible for:- Managing Technological Innovation Incentive Programs (mainly Lei do Bem) for over 15 clients, including: BRF, IBM, CEMIG, Mexichem, Camargo Corrêa, Nissin, and Andrade Gutierrez.- Restructuring the team to increase team productivity based on Agile methodology.- Management of the Pier9 Platform, ensuring system stability and improvements.- Developing new products and processes using Canvas and Design Thinking methodologies. -
Innovation Funding ConsultantPieracciani Oct 2015 - Oct 2017São PauloConsultant in Technological Innovation Incentive Programs for clients from various sectors, with a special focus on the exclusive incentive program for automakers (Inovar-Auto) -
Supply Chain TraineeBimeda Jun 2015 - Jul 2015DublinMapped all the production processes of the company's main product to identify productivity improvements (Case Study for the Undergraduate Course in Production Engineering) -
InternPieracciani May 2013 - Apr 2014São Paulo E Região, BrasilAssisted in the Technological Innovation Incentive Programs, especially Lei do Bem and Inovar-Auto
Marina Moraes Skills
Marina Moraes Education Details
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Business Management -
Business Dynamics -
Mech & Manufacturing -
Production Engineering
Frequently Asked Questions about Marina Moraes
What company does Marina Moraes work for?
Marina Moraes works for Omie
What is Marina Moraes's role at the current company?
Marina Moraes's current role is Head de RevOps.
What is Marina Moraes's email address?
Marina Moraes's email address is mm****@****.com.br
What is Marina Moraes's direct phone number?
Marina Moraes's direct phone number is +55119842*****
What schools did Marina Moraes attend?
Marina Moraes attended Fundação Dom Cabral, Bsp - Business School São Paulo, Waterford Institute Of Technology, Fei - Faculdade De Engenharia Industrial.
What skills is Marina Moraes known for?
Marina Moraes has skills like Marketing, Engineering, Communication, Microsoft Excel, Microsoft Office, Microsoft Powerpoint, Microsoft Word, 5s, English, Negotiation, Cadeia De Fornecedores, Engenharia.
Who are Marina Moraes's colleagues?
Marina Moraes's colleagues are Walmir Rodrigues, Jéssica A., Daniel Canongia, Gustavo Ramiro Undefined, Paulo Albergaria 🇧🇷 ∴, Lucas Sousa, Vinicius Maffeis.
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Marina Moraes
São Paulo, Sp -
2pinheironeto.com.br, btgpactual.com
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3us.ibm, br.ibm.com, ibm.com
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MARINA MORAES
Product Owner | Cspo® | Scrum | Proprietário Do Produto | Tecnologia | Ia | Rh | Chatbot | Recursos HumanosPorto Alegre, Rs1gmail.com
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