Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Marina Ivanchenko is listed as Customer Success Manager at HelpCrunch, a with 20 employees, based in Dallas, Texas, United States. AeroLeads shows a matched LinkedIn profile for Marina Ivanchenko.
Marina Ivanchenko previously worked as Technical Support Specialist at Praxis and Customer Support Representative at Wiserbrand. Marina Ivanchenko holds Bachelor'S Degree, International Economics from V. N. Karazin Kharkiv National University.
This section adds company-level context without repeating Marina Ivanchenko's masked contact details.
Review company-level records connected to Marina Ivanchenko before choosing the right outreach path.
As a dedicated and results-oriented Customer Success Manager with over 7 years of experience in customer support, I am passionate about ensuring customer satisfaction and fostering long-term relationships. My career has been marked by my ability to handle diverse customer inquiries and technical issues with a solution-focused approach, consistently exceeding performance metrics and contributing to positive customer experiences.I am passionate about driving customer success through proactive engagement, personalized strategies, and continuous value delivery.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
- Conducting demos for potential customers- Assistance with customers' questions and issues- Regular customer reviews and follow-ups to ensure customer satisfaction and identify areas for improvement
- Transactions' logs analysis and associated root cause investigation- CRMs and merchants' technical support in chats and emails- Payment gateways setup- Сorresponce with payment service providers regarding customers' transactions and issues
Kharkiv, Ukraine
- Phone and email assistance in product inquiries, order tracking, and issue resolution- Order placement, payment processing, and coordination with logistics for timely delivery- Upselling and cross-selling
Kharkiv, Ukraine
- Conducted regular and targeted quality assurance audits on customer interactions, encompassing emails and chats, and evaluated agents' adherence to company policies, communication skills, and issue-resolution capabilities.
Kharkiv, Ukraine
- Helped customers with resolving technical issues related to SSL certificates, including installation, configuration, and troubleshooting across various platforms- Assisted customers through live chat and email channels, consistently meeting or exceeding response time targets
Other employees you can reach at helpcrunch.com. View company contacts for 20 employees →
Lidiia Bondarenko
Colleague at HelpcrunchKyiv, Kyiv City, Ukraine
View →
KK
Konstantin Kakabadze
Colleague at HelpcrunchCracow, Małopolskie, Poland
View →
AG
Andrii Gusarov
Colleague at HelpcrunchUkraine
View →
OD
Oleksii Dubynskyi
Colleague at HelpcrunchUkraine
View →
AT
Artem Tkachenko
Colleague at HelpcrunchKyiv, Kyiv City, Ukraine
View →
VS
Vladyslav Sats
Colleague at HelpcrunchRivne, Ukraine
View →
PP
Pavlo Pavlenko
Colleague at HelpcrunchKyiv, Kyiv City, Ukraine
View →
YD
Yurij Dzeganovsky
Colleague at HelpcrunchKyiv, Kyiv City, Ukraine
View →
DF
Diana Ford
Colleague at HelpcrunchUnited Kingdom
View →
AN
Anna N.
Colleague at HelpcrunchLisbon, Portugal
View →
Quick answers generated from the profile data available on this page.
Marina Ivanchenko works for HelpCrunch.
Marina Ivanchenko is listed as Customer Success Manager at HelpCrunch.
Marina Ivanchenko is based in Dallas, Texas, United States while working with HelpCrunch.
Marina Ivanchenko has worked for Helpcrunch, Praxis, Wiserbrand, and Namecheap, Inc.
Marina Ivanchenko's colleagues at HelpCrunch include Lidiia Bondarenko, Konstantin Kakabadze, Andrii Gusarov, Oleksii Dubynskyi, and Artem Tkachenko.
You can use AeroLeads to view verified contact signals for Marina Ivanchenko at HelpCrunch, including work email, phone, and LinkedIn data when available.
Marina Ivanchenko holds Bachelor'S Degree, International Economics from V. N. Karazin Kharkiv National University.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Marina Ivanchenko you were looking for.
