- Worked as a liaison between resort GM and all hotel management, departments, and outside partners- Prepared resort financials such as purchase orders, invoices, budgeting requests, etc. to be sent accounting- Assisted with generalist HR duties such as recruitment, interviews, and onboarding of new hires- Drafted contracts, and maintained relationships with over 50 vendors and contractors for resort functions- Reviewed over 100 guest feedback comments monthly from online platforms with department head managers to create corrective action plans- Handled administrative duties such managing executive calendars and schedules, meetings, mailing, fling corporate documents, etc.

- Worked directly with C-level executives such as CEO, GM, and all department heads of the resort and residences- Prepared quarterly reports, corporate profiles, and strategic operational plans for each of the 13 resort departments- Drafted over 150 lease renewal agreements to be signed, and properly recorded-Executed action plans based on LQA, Forbes, and AAA audit reports in order to maintain a 5 Star/5 Diamond accolade- Ensure proper management of guest services, including preparing for arrival of VIP guests, guest requests and complaints- Planned around 20 large events yearly including the “I Have a Dream” Foundation’s yearly fundraiser, holiday events, corporate events, etc.

- Handled all business and personal functions for Executive Chef and restaurant owner Steve Martorano- Acted as the conduit between Steve Martorano and all agents, attorneys, PR team, marketing teams, etc.- Managed and fulfilled merchandise orders through e-commerce channels such as online stores and Amazon.com- Attend meetings with restaurant affiliates such as The Hard Rock and Rio- Maintained Martarano brand standards with grocery store product shelving, merchandise, events, etc.- Coordinated and directed all events including food demonstrations for TV appearances such as Jimmy Kimmel Live, Food and Wine Festival, book signings etc.