I handle inbound calls, input customers info in computer account system, process payments, scheduled customers appointments, reschedule appointments if needed, handle escalated calls, diffuse escalated calls, handle outbound calls to customers, payroll experience too, employee scheduling, also hiring process and termination process.

Processed prescriptions; inputting patient information into computer system; answering multi line phone system; processing insurance claims; counting medications; filing daily sales reports; assisting patients and answering their questions.

Greeting patients; processing prescriptions; answering phones; filing daily reports; counting pills for prescriptions; assisted with inventory control; processed insurance claims.

High volume pharmacy. Greeted patients; Processed prescriptions in a timely manner; assisted patients with answers to their questions and locate medications; processed insurance claims; assisted with sales goals; filed daily reports; answered multi line phone system and transferred calls; transferred prescriptions when needed; multitasked.