Automated Captioning Specialist
CurrentCurrently oversee and manage automated closed captions for up to 30 individual clients at one time. Duties include unwavering concentration, quick and accurate knowledge and judgement, and the ability to efficiently manage multiple tasks concurrently. Collaboration between multiple departments and team members is essential to ensure efficient workflow and avoid missed captions on-air. Also cross trained in the engineering department and frequently expected to communicate with major networks such as ESPN, Hearst Television, and Bloomberg and troubleshoot various complex technology issues while maintaining professionalism and customer service. Data analyzation is necessary in this role to identify areas for improvement and implement effective solutions.