Business Support Officer with 5 years of experience working for the Surrey County Council departments including Finance and Children’s Safeguarding. 10 years of overall experience in a variety of roles including customer service and management support across multiple sectors such as museums, retail and local government. Extensive experience assisting business operations and project management teams, working closely with the Council Directors and other key stakeholders.My strong academic background and experience has helped me develop key skills such as records management, critical thinking and use of information technology. A professional with a highly collaborative approach and excellent communication skills capable of making decisions proactively and coordinate multi-disciplinary teams. Extensive experience working on a fully remote basis and taking full accountability of my work deliverables within agreed times.
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Business Support OfficerSurrey County Council Apr 2019 - Apr 2023Kingston Upon Thames, United KingdomBusiness Support Officer for the multiple Finance Directors of the County Government Finance Leadership Team. Main responsibilities:- PA for the two Finance Directors: managing calendars, organizing inboxes, acting as the primary point of contact and distributing communication on their behalf. - Interfacing with Local Government key stakeholders such as Council Directors.- Records management (filing and database management).- Co-ordination of training and development plans.- Undertaking SAP admin role for the Department (Time administration and purchasing cycle) - Responsible of organizing, taking minutes and distributing follow-ups of the meetings involving the Directors.- Preparing reports/statistics/briefings to meet statutory/management information requirements - Responsible of internal and external recruitment (permanent staff and contractors)- Web Page Editor for the Finance Department- Freedom of Information Requests coordinator.- Responsible of various admin tasks assisting the Finance Leadership Team and the wider Finance Department. - Organize Team Meetings and Events.- Preparing travel arrangements for the Leadership Team. -
Senior Team AdministratorSurrey County Council Aug 2018 - Apr 2019Leatherhead, Surrey, United KingdomUndertaking administration tasks for the Children’s Safeguarding Team of the County Government. Main responsibilities: - Analyse raw data to extract key information and translate it into shareable communications material- Organize multiagency meetings (involving Police, Social Workers, Schools staff, etc.) on behalf of the social care team.- Liaise with professionals both within the Social Care Team and with other Agencies to keep track of information and ensure timescales are met.- Update and maintain spreadsheets and databases and provide performance information- Other responsibilities that include: Time Administrator (SAP), DBS clearance checker and Expert Shopper (SRM) -
Visitor Experience Rota CoordinatorRoyal Museums Greenwich Sep 2017 - Aug 2018London, Se10 9NfCoordinating Front of House Staff operations and staffing levels for the four Royal Museums of Greenwich Sites. Main responsibilities include:- Ensuring that staff plans and workloads are run efficiently and effectively- Produce the daily Rosters ensuring adequate staffing cover for the different sites at RMG.- Produce and maintain yearly staff plans for the Visitor and Sales Assistants and Volunteers.- Assist General Managers with departmental staffing budgets and producing statistical breakdowns.- Collaborating with other departments to ensure daily activities and events were successful. -
Visitor AssistantRoyal Museums Greenwich Oct 2015 - Sep 2017Park Row, Greenwich, London Se10 9Nf- To coordinate the schedule of groups visiting the different sites of RMG.- Provide exceptional standards of visitor experience.- Encourage the visitors to learn about and engage with the collections and have a safe and enjoyable visit to the Museum sites. -
Collections Assistant (Volunteer)Royal Museums Greenwich Oct 2014 - Nov 2014Park Row, Greenwich, London Se10 9Nf- Support the Archives and Library Department working at the Caird Library.- Entering Crew List information onto a spreadsheet as a precursor to creating MISMY records. -
Customer Service And Sales AssistantVictoria And Albert Museum Apr 2014 - Oct 2014London Sw7 2Rl• Deliver excellent customer service being the first point of contact for visitors. • Manage cash and payment systems in accordance with the company procedures. • Use the stock management system to log, check, locate and move stock both in and out of the store. -
Archives Assistant (Volunteer)City Of Westminster Archives Centre Apr 2014 - Oct 201410 St Ann'S St, London Sw1P 2De- Assist the Curator in checking storage conditions, document handling and repairing collection items.- Collaboration in community engagement projects for schools in Westminster Libraries, helping to prepare the workshops.
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Front Of House And Office Assistant (Volunteer)Camden Arts Centre Oct 2013 - Mar 2014Arkwright Rd, London Nw3 6Dg- Assist Office Staff with archival work: filling, archiving, photocopying, scanning and faxing documents.- Document checking to ensure compliance with quality procedures.- Reception and assistance of visitors to the gallery. Helping with security and safety procedures and supporting special events. -
Sales AssistantElite Associates Aug 2012 - Mar 20143Rd Floor, 102-108 Clerkenwell Road, London Ec1M 5Sa- Assist the manager writing weekly and monthly reports.- Management of customer database.- Use of the Stock Management System for stock replenishment. -
Front Of House And Office Assistant (Volunteer)The Foundling Museum Jan 2013 - Oct 201340 Brunswick Square, London Wc1N 1Az- Provide information and answering enquires from visitors by phone, email or in person.- Responsible of sorting and handing out post.- Operate copiers, scanners, computers and other equipment required to perform assignments.- Use the till software selling tickets or shop stock. -
VolunteerNottingham Industrial Museum Jan 2012 - Mar 2012Nottingham Ng8 2AeSupport the re-opening of a closed museum site:- Work in teams to help with marketing, exhibition design, research, collections care, operational management, financial management, education activity and events.
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InternshipMarq Oct 2010 - Dec 2010Placa Dr. Gómez Ulla, 0, 03001 Alacant, Alicante, SpainAssist the Documents Department of the Museum. • Maintain the museum collection database. • Register, catalogue and maintain inventory and internal documentation. -
Archives AssistantCaja De Ahorros Del Mediterraneo Jun 2009 - Sep 2009Dr. Gadea, 1. 03003. AlicanteDevelopment of the Historical Archive related to the history of the company.- Organize database of records and classified materials and documents accordingly.- Preserved both new and old records, and documents and producing copies for file and backup.- Help to run the temporary exhibitions.
Marina Cardillo Education Details
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Master In Museums Management -
Master In Professional Archaeology And Historical Heritage Managment -
History
Frequently Asked Questions about Marina Cardillo
What is Marina Cardillo's role at the current company?
Marina Cardillo's current role is Business Support Officer at Surrey County Council.
What schools did Marina Cardillo attend?
Marina Cardillo attended Universidad De Alcalá, Universitat D'alacant, Universitat D'alacant.
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