Senior Customer Success Specialist
CurrentProvided dedicated support to sponsors in healthcare events, offering strategic guidance on maximizing visibility throughout the event lifecycle, encompassing pre, during and post-show.Delivered expert advice on optimizing online and onsite presence, ensuring sponsors receive the highest level of exposure and engagement.Collaborated closely with sponsors to understand their unique needs and goals, tailoring solutions to enhance their overall experience and achieve successful… Show more Provided dedicated support to sponsors in healthcare events, offering strategic guidance on maximizing visibility throughout the event lifecycle, encompassing pre, during and post-show.Delivered expert advice on optimizing online and onsite presence, ensuring sponsors receive the highest level of exposure and engagement.Collaborated closely with sponsors to understand their unique needs and goals, tailoring solutions to enhance their overall experience and achieve successful outcomes.Proactively identify opportunities for sponsors to elevate their brand presence, offering creative and effective strategies that align with their objectives.Acted as a key liaison between sponsors and event management teams, fostering strong relationships and ensuring seamless communication to meet and exceed sponsor expectations.Informa is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more.Informa is listed on London Stock Exchange and a member of FTSE 100, with over 10,000 colleagues working in more than 30 countries. Show less