Marina Frugoli Email and Phone Number

- Develop and implement comprehensive marketing strategies to enhance brand awareness and drive sales growth.- Foster strong client relationships through personalized interactions and face-to-face sales meetings, ensuring trust and long-term business partnerships.

•Ensure accurate and effective schedules for up to 130 clients and therapists• Support clinical team with client intakes and ensuring accurate scheduling based on clinical recommendations• Collaborate with senior leaders to evaluate and anticipate future scheduling requirements and research newscheduling programs to align with company objectives.

- Manages all areas pertaining to guest service through training, coaching, and sales floor presence while consistently managing 50+ employees a day.- Assisted in growing store sales +5% to 2021 LY.- Received highest employee satisfaction numbers across resort through communication, development, and empathy.

- Managed all store functions, operations, profitability, and customer service.- Directly supervised assistant store managers, key holders, and 20+ employees. - Through a customer service focus grew sales +10% over plan for Q4.

- Hired over 50 employees over this time frame while maintaining a 4% turn rate. - Helped create, manage, and facilitate a 30 day region wide onboarding program. - Promoted 4 of my direct reports to management during this time.

- Led the overall appearance and presentation of merchandising strategies of the brand by executing brand guide planning, mapping, and final execution of floorset.- Worked closely with home office partners and CEOs to ensure company's vision came to life in stores. - Promoted 4 of my direct reports to management during this time.