At Kome, I embrace the intricacies of authentic Japanese cuisine, sushi, and sake as a dedicated Server and Bartender. Memorizing not only the culinary nuances but also the names and preferences of our patrons, I craft a warm and personalized experience. Achieving the highest positive reviews among my peers, I cultivate meaningful relationships, fostering an extensive base of repeat customers. My time at Kome not only showcases my commitment to delivering exceptional service but also building lasting connections in a vibrant and dynamic setting.

As a Licensed Real Estate Agent at Smart City Locating in Austin, I excelled in building warm and productive relationships with clients and property management. My effective written and oral communication skills, utilized through email, phone, and in-person interactions, contributed to a high level of client satisfaction. With expertise in using a CRM system to track and manage over 300 active clients, I consistently ranked among the top 3 for most leases and secured victories in various team-oriented competitions. My role involved delivering personalized and curated lists of housing options, drawing on market knowledge and setting clear expectations. I successfully streamlined tours for clients, accompanied them personally, and provided guidance throughout the online application and leasing process. This experience highlighted not only my proficiency in real estate but also my commitment to delivering outstanding service and fostering positive connections in the competitive real estate market.

As a Bartender at Yuyo, I skillfully managed the demands of customer service while crafting artisanal cocktails and espresso drinks for the entire restaurant. Delving into the realm of mixology, I memorized a diverse array of craft cocktails, utilizing handcrafted and organic ingredients to elevate the beverage experience. In addition to mastering the intricacies of mixology, I undertook a deep dive into Peruvian cuisine, enriching my knowledge to provide customers with detailed insights into taste, ingredients, and allergens. Juggling multiple drink orders, I honed my multitasking abilities, ensuring timely and exceptional service. Beyond the art of mixology, my dedication to maintaining an immaculate work environment and polished equipment contributed to the overall success and atmosphere of Yuyo. This experience not only highlighted my expertise in bartending but also showcased my commitment to delivering exceptional customer care in an upscale casual setting.

As a Server at Movie House & Eatery, I successfully navigated the fast-paced environment of maintaining multiple theaters with varying showtimes. My responsibilities included upholding quick turnaround times for both orders and theater cleans between screenings. Managing up to 150 separate guest tabs at one time in multiple theaters during peak hours, I demonstrated efficiency and attention to detail. My time at Movie House & Eatery underscored my ability to multitask effectively and maintain a high level of service, ensuring a seamless movie-going experience for patrons.

Shift Lead:In the role of Shift Lead at The Get Set Austin Airport (South Terminal), I led pre-shift team meetings, disseminating updates on inventory, merchandise, and bar drink availability. My focus included ensuring team efficiency, maintaining a high standard of customer service, and diplomatically handling customer concerns such as refunds, discounts, and alcohol cut-offs. I maintained impeccable store cleanliness and stocking standards, remade and refilled keg cocktail batches during shifts, handled airline meal vouchers, and ensured store security by staying until the last outbound plane. Personal responsibilities encompassed managing safe and register counts, daily deposits, troubleshooting POS system issues, and entering daily reports at the end of each day.Bar Manager:In my role as Bar Manager at The Get Set Austin Airport, I orchestrated efficient and real-time demand-driven logistics for liquors, mixes, kegs, and cans within a confined storage area. This involved creating spreadsheets, calculating pars through itemized reports, and overseeing weekly, bi-weekly, and online orders. I innovatively developed small batch keg cocktail recipes, managed liquor infusion jars, home recipe mixes, and frozen machine mixes. Additionally, I checked invoices for accuracy, changed kegs, maintained a schedule of regular cleaning of keg lines, and kept the bar locally focused with natural recipes. I played a crucial role in training new employees according to high bartending standards and TABC rules while maintaining strong relationships with vendors.

As a dedicated team member at Blues City Deli in St. Louis, Missouri, I played a pivotal role in the kitchen's fast-paced operations. Starting from prep and working my way up to slicer, I meticulously sliced to order and ensured that each sandwich met the highest standards as per the order ticket. Operating kitchen equipment such as alto shams, ovens, and smokers, I contributed to maintaining the exceptional quality of our meats. Working seamlessly within a tight-knit team, we consistently achieved remarkable results, keeping ticket times under 7 minutes and maintaining an unwavering health score of 99. Our collective efforts earned Blues City Deli recognition among the top 20 restaurants in the city, and securing a spot in Yelp's top 100 places to eat in 2017. I take pride in having contributed to their success, ensuring that every aspect of the kitchen operations reflected the excellence that garnered these awards.

As a dedicated team member at Opal Divines I embarked on a journey that spanned various roles and responsibilities within the restaurant. Starting from a Host position, I worked my way up to Server/Lead Expo, demonstrating adaptability and a commitment to excellence. Managing the waiting list, seating customers, and balancing reservations and walk-ins, I ensured a smooth flow of operations in the front of the house. I adeptly relayed pertinent information between servers and kitchen staff, maintaining quality control and presentation of orders as lead expo. Greeting tables promptly, taking accurate food and drink orders, and ensuring customer satisfaction were integral to my role as a server. In the kitchen, I learned the cook position, further enhancing my understanding of the restaurant's operations. My dedication extended to upholding food and safety regulations, contributing to the establishment's commitment to high standards. My tenure at Opal Divines was marked by a continuous pursuit of excellence and a collaborative spirit, contributing to a positive and vibrant dining experience for guests.During my past and present time in Austin and beyond my regular employment here, I remained dedicated to supporting my former work family. I willingly filled in for shifts when my schedule allowed and they needed help, extending my assistance until the unfortunate closure of Opals in late 2023. This experience wasn't just a professional commitment but also a source of personal enjoyment for me.