Marina G. Email & Phone Number

Carlsbad, California, Us

● Project lead for a global HRIS system implementation. Efforts include task tracking, managing quality management of all data and documents, monitoring timelines, delegating to SMEs, escalating risks as appropriate, and driving to project completion.● Utilize SmartSheet to track and manage tasks based on RAID type status, next action, priority, workstream, owner, and target date.● Project lead responsible for preparing 100 plus Excel workbooks with the highest level of data accuracy related to Human Capital Management and organizational data for system configuration.● Monitored and managed stakeholder communication for AI software integrations with five vendor systems. ● Set up data mapping for electronic data interchanges (EDI) file transfers. Conducted EDI testing, including fixing configuration and data issues. ● Tested mapping and format and identified root causes of invalid data. Conducted data validation testing for five new AI integrations.● Gathered data from various legacy systems to prepare files in the accepted format required for data mapping and configuration of the new software.● Lead all data validation and end-to-end testing of data mapped to ensure data accuracy in the new system.● Utilized ClickUp to manage and track the configuration of the on-boarding module and open enrollment module to streamline and automate operations by 30%, ● CompAnalyst implementation that entailed a multi-stage process of collecting and organizing data for accuracy, such as EE demographics, job titles, job families, and pay markets. ● Collaborated with stakeholders to match job titles to progression levels for the Progression Matrices. ● Configured pay ranges and internal salary structures for the U.S. and Europe.

Security On-Demand (SOD) was acquired by DeepSeas.● Managed the SOC 2 audit process for all HR procedures to ensure the department followed security, process integrity, confidentiality, privacy, and customer and employee data.● Performed a detailed review of your department's existing controls and practices against the SOC 2 requirements. Identified any gaps or areas that needed improvement.● Developed a SOC 2 remediation plan and used SmartSheet to track the plan and tasks required to address the identified gaps and implement necessary controls, policies, and procedures to bring the department into compliance.● Led a SmartSheet implementation project, streamlining HR processes by creating custom templates, workflows, and dashboards that replaced outdated methods and centralized HR systems.● Managed project scope, timelines, milestones, and resources for the software implementation. Utilized SmartSheet to manage the Performance Management System for 65 employees on a quarterly basis. Oversee and manage merit increases cycle. ● Talent Acquisition for technical and non-technical roles in the US & Poland. Successfully recruited and on-boarded 35 new employees since Q4 2017. ● Managed recruitment for seven departments: Development, Customer Success, Engineering, I.T. Operations, Sales, Security Operations, Project Management, and Marketing.● Automated on-boarding training for new employees through recorded training videos and delivered through an LMS.● Developed HR Metrics & Dashboards in Smartsheet to measure retention, recruitment (source, time to fill), and performance management.Recognition from the executive team for my extraordinary efforts and contributions: ● The Manager of the Quarter Q1 2018● The employee of the Quarter Q2 2018● Promoted to Senior HR Manager Q4 2018

Program Assistant (Contractor role)● Recruited STEAM Masters & Ph.D. candidates at national professional associations.● Compiled applicant information from multiple sources and uploaded the data to the applicant system software. ● Maintained budgets and estimates and documented conference travel expenses.● Created a plan outlining the processes for estimating, budgeting, and controlling project costs for conferences.● Monitored project costs and managed changes to the cost baseline, ensuring the project stayed within budget. ● Prepared weekly reports of applicants' status for each program to department stakeholders.

Solekai Systems specializes in software engineering professional services● Managed full-cycle recruitment: recruitment strategy, source candidates, phone screens, on-site interviews, offer negotiations, and on-boarding.● Recruited for all positions: Test Engineers, Software (SW) Engineers, QA Engineers, SoftwareArchitects, Technical Writers, Project Managers, and Senior and Executive-Level Candidates.● Maintained software (SW) implementation projects in sync with third-party administrators and assisted with custom system configurations. ● Conducted QA testing of benefits HRIS during implementation to ensure accurate rates for all plans.● Partnered with the SW vendor to migrate the paper process to an automated SW. ● Worked with cross-functional departments (IT & IS, Customer Success, Sales, Finance, Engineering, and the C-Suite) for pre-sales and post-sales. ● Verticals supported: Connected Health, Cloud, Smart Grid, and Digital Media.● Used Deltek Vision (ERP) for resource management, customer bill rates, and weekly resource planning reports of utilized and underutilized resources,● Collaborated with Sales & Project Managers to gather resources for RFPs.

San Diego, Ca, Us

(Formerly Bridgepoint, Inc. and now Zovio)• Achieved selling to 200 customers from new and existing leads utilizing the SPIN sales methodology. • Used the Motivation, Accountability, Payment and Start Date (MAPS) methodology for introductory calls with customers to handle objections and schedule follow-up demo appointments. • Successfully sold a non-tangible service by focusing on customers’ core motivations to close the sale. • Sales and referral business conducted between Q3 ’09 thru Q2 ’12 resulted in $150K. • Managed database of new and existing leads: called and emailed leads to set up demo appointments.• Conducted demo calls to qualify customers and show product offerings to advance leads thru the sales cycle.• Consistently developed creative out-of-the-box strategies to generate new leads to build pipeline. Account Management:• Applied proven retention practices and retained accounts at an average rate of 91%.• Responsible for post-sales activities with customers to ensure meeting retention rate quotas. • Provided customers “first-class” customer service experience by proactively resolving their needs.• Results of “first-class” customer service yielded referrals from past customers when solicited for referrals.• Referral generation rate of 50%; and referral conversion rate of 70%.• Worked with cross-functional departments to ensure all post-sales documentation and processes were completed.

B.A., Sociology

M.A., Counseling