● Project lead for a global HRIS system implementation. Efforts include task tracking, managing quality management of all data and documents, monitoring timelines, delegating to SMEs, escalating risks as appropriate, and driving to project completion.● Utilize SmartSheet to track and manage tasks based on RAID type status, next action, priority, workstream, owner, and target date.● Project lead responsible for preparing 100 plus Excel workbooks with the highest level of data accuracy related to Human Capital Management and organizational data for system configuration.● Monitored and managed stakeholder communication for AI software integrations with five vendor systems. ● Set up data mapping for electronic data interchanges (EDI) file transfers. Conducted EDI testing, including fixing configuration and data issues. ● Tested mapping and format and identified root causes of invalid data. Conducted data validation testing for five new AI integrations.● Gathered data from various legacy systems to prepare files in the accepted format required for data mapping and configuration of the new software.● Lead all data validation and end-to-end testing of data mapped to ensure data accuracy in the new system.● Utilized ClickUp to manage and track the configuration of the on-boarding module and open enrollment module to streamline and automate operations by 30%, ● CompAnalyst implementation that entailed a multi-stage process of collecting and organizing data for accuracy, such as EE demographics, job titles, job families, and pay markets. ● Collaborated with stakeholders to match job titles to progression levels for the Progression Matrices. ● Configured pay ranges and internal salary structures for the U.S. and Europe.

Security On-Demand (SOD) was acquired by DeepSeas.● Managed the SOC 2 audit process for all HR procedures to ensure the department followed security, process integrity, confidentiality, privacy, and customer and employee data.● Performed a detailed review of your department's existing controls and practices against the SOC 2 requirements. Identified any gaps or areas that needed improvement.● Developed a SOC 2 remediation plan and used SmartSheet to track the plan and tasks required to address the identified gaps and implement necessary controls, policies, and procedures to bring the department into compliance.● Led a SmartSheet implementation project, streamlining HR processes by creating custom templates, workflows, and dashboards that replaced outdated methods and centralized HR systems.● Managed project scope, timelines, milestones, and resources for the software implementation. Utilized SmartSheet to manage the Performance Management System for 65 employees on a quarterly basis. Oversee and manage merit increases cycle. ● Talent Acquisition for technical and non-technical roles in the US & Poland. Successfully recruited and on-boarded 35 new employees since Q4 2017. ● Managed recruitment for seven departments: Development, Customer Success, Engineering, I.T. Operations, Sales, Security Operations, Project Management, and Marketing.● Automated on-boarding training for new employees through recorded training videos and delivered through an LMS.● Developed HR Metrics & Dashboards in Smartsheet to measure retention, recruitment (source, time to fill), and performance management.Recognition from the executive team for my extraordinary efforts and contributions: ● The Manager of the Quarter Q1 2018● The employee of the Quarter Q2 2018● Promoted to Senior HR Manager Q4 2018

Program Assistant (Contractor role)● Recruited STEAM Masters & Ph.D. candidates at national professional associations.● Compiled applicant information from multiple sources and uploaded the data to the applicant system software. ● Maintained budgets and estimates and documented conference travel expenses.● Created a plan outlining the processes for estimating, budgeting, and controlling project costs for conferences.● Monitored project costs and managed changes to the cost baseline, ensuring the project stayed within budget. ● Prepared weekly reports of applicants' status for each program to department stakeholders.

Solekai Systems specializes in software engineering professional services● Managed full-cycle recruitment: recruitment strategy, source candidates, phone screens, on-site interviews, offer negotiations, and on-boarding.● Recruited for all positions: Test Engineers, Software (SW) Engineers, QA Engineers, SoftwareArchitects, Technical Writers, Project Managers, and Senior and Executive-Level Candidates.● Maintained software (SW) implementation projects in sync with third-party administrators and assisted with custom system configurations. ● Conducted QA testing of benefits HRIS during implementation to ensure accurate rates for all plans.● Partnered with the SW vendor to migrate the paper process to an automated SW. ● Worked with cross-functional departments (IT & IS, Customer Success, Sales, Finance, Engineering, and the C-Suite) for pre-sales and post-sales. ● Verticals supported: Connected Health, Cloud, Smart Grid, and Digital Media.● Used Deltek Vision (ERP) for resource management, customer bill rates, and weekly resource planning reports of utilized and underutilized resources,● Collaborated with Sales & Project Managers to gather resources for RFPs.

(Formerly Bridgepoint, Inc. and now Zovio)• Achieved selling to 200 customers from new and existing leads utilizing the SPIN sales methodology. • Used the Motivation, Accountability, Payment and Start Date (MAPS) methodology for introductory calls with customers to handle objections and schedule follow-up demo appointments. • Successfully sold a non-tangible service by focusing on customers’ core motivations to close the sale. • Sales and referral business conducted between Q3 ’09 thru Q2 ’12 resulted in $150K. • Managed database of new and existing leads: called and emailed leads to set up demo appointments.• Conducted demo calls to qualify customers and show product offerings to advance leads thru the sales cycle.• Consistently developed creative out-of-the-box strategies to generate new leads to build pipeline. Account Management:• Applied proven retention practices and retained accounts at an average rate of 91%.• Responsible for post-sales activities with customers to ensure meeting retention rate quotas. • Provided customers “first-class” customer service experience by proactively resolving their needs.• Results of “first-class” customer service yielded referrals from past customers when solicited for referrals.• Referral generation rate of 50%; and referral conversion rate of 70%.• Worked with cross-functional departments to ensure all post-sales documentation and processes were completed.