-Lead sales generation at Club Monaco’s highest volume location-Oversee shoe department launch/growth and drive performance through product knowledge and training meetings-Train, coach, and develop selling floor team while reacting to needs of the business-Partner with GM & SM for monthly walk-throughs with CEO and corporate partners, owning shoe & accessory sell-through and product feedback

Assistant Manager; overseeing Women's Collection & Shoe Salon in our newly remodeled 5th Avenue Flagship

Assistant Manager in charge of clienteling and sales generation in the Club Monaco's newest concept store

- Demonstrated high degree of professionalism in communication, attitude and teamwork with customers, peers, and management team during the holiday season of a Flagship location- Worked towards creating a bridge between selling and assisting with sales, merchandising, operations, training and development and loss prevention- Supervised over 130 employees to complete tasks and achieve goals in the absence of store management- Ensured that daily merchandising flexing process, daily replenishment process, Key Corporate Communications, and store cleanliness standards were properly executed when opening or closing - Executed lead cashier responsibilities such as return, exchange and check approvals, etc.- Remained current on all company policies and ensured that all policies, standards and procedures were maintained and followed in a consistent manner

Demonstrated strong understanding of high profile and selective clientele in providing sales and support in Club Monaco's Flagship locationDeveloped consistent client relationships through follow-up and partnered with store's upper management to track development and progression in a growing client book, which directly resulted in increased store salesRegularly exceeded sales goals and objectivesWas responsible for providing sales associate training and mentoring for increased store productivity

Responsible for driving sales through direct consumer interactionAchieved consistent top in-store sales ranking Led in-store clientele events to generate sales and garner attention around new collectionsDeveloped and managed client book for effective client marketingAcquired top sales rankings in four demographically unique stores and marketsAssisted with “Fit and Feel” design and preparation of new collections display

Oversaw promotion of The Global Sound Project through social media platforms Managed fundraising campaigns and college/university outreach events Prepared, planned and executed marketing strategy and e-commerce branding

Co-planned opening museum events and receptionsServed as exhibition and program liaison to visitorsDeveloped and maintained visitor marketing and fundraising databaseOrganized and executed social media marketing and promotion campaigns

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practicesRecommended, selected, and helped locate or obtain merchandise based on customer needs and desiresManaged cashiering activities in areas of purchasing, returns, and exchanges, and enforce store policies

• Provided customer service in a fast-paced and very crowded flagship store• Greeted each customer with a positive and friendly attitude• Assisted customers with finding desired sizes, colors, etc.• Maintained a neat and visually attractive environment by continuously folding clothes and fixing displays

• Explored curatorial and museum work while directing an exhibition of teen artwork• Participated on a planning team with curators, exhibit designers, artists, and other museum staff

• Signed in individual students, groups, and high school classes• Distributed program descriptions and flyers