Marina Nider
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Marina Nider Email & Phone Number

Customer Success manager at James & Rita
Location: Greater Barcelona Metropolitan Area, Spain, Spain 9 work roles 2 schools
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Current company
Role
Customer Success manager
Location
Greater Barcelona Metropolitan Area, Spain, Spain
Company size

Who is Marina Nider? Overview

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Quick answer

Marina Nider is listed as Customer Success manager at James & Rita, a company with 11 employees, based in Greater Barcelona Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Marina Nider.

Marina Nider previously worked as Customer Success Specialist at James & Rita and Task Force Opera Cloud IT Regional Spain. at Meliá Hotels International. Marina Nider holds Bachelor Of Social And Cultural Anthropology, Social And Cultural Anthropology from Universidad Autónoma De Barcelona.

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Email format at James & Rita

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James & Rita

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Profile bio

About Marina Nider

Skills:*Languages: Spanish, english, catalan, italian, french and portuguese*Advanced knowledge of PMS (Opera y Prestige), Channel Management (EZ-Yield, Idiso, Duetto) and Microsoft Office.*Multi-Property hotel management*Extensive knowledge in Upselling and Crosselling techniques*E-Commerce*Digital marketing skills

Current workplace

Marina Nider's current company

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James & Rita
James & Rita
Customer Success manager
Barcelona, CT, ES
Employees
11
AeroLeads page
9 roles

Marina Nider work experience

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Customer Success Specialist

Current

Barcelona, Cataluña, España

Jun 2022 - Present

Task Force Opera Cloud It Regional Spain.

Planificación, gestión y ejecución de todos los procesos implicados en la transición entre un PMs y Opera Cloud, adaptando todos los procedimientos a los estándares de la compañía y supervisando su correcta implementación. Formación del personal y acompañamiento del mismo durante todo el proceso. Seguimiento posterior de incidencias.

Feb 2021 - Jun 2022

Melia Barcelona Multi-Property Reservations Executive

Barcelona, Spain

Reservation control and management of the different sales channels according to MHI standard for the different segments; telephone attention and mail management; reception, collection and transmission of customer's information necessary for greater satisfaction during the stay; overbooking control; pricing strategy, PMS configuration and technical support.

May 2016 - Oct 2021

Melia Barcelona Sky 4* & The Level Melia Barcelona Sky 5* Receptionist

Barcelona, Spain

Customer registration according to company standards; personal attention, by phone and via email for guest inquiries; management of upselling programs to maximize hotel revenues; payments, billing and cash closings.

Jun 2015 - May 2016

Guest Relations

Barcelona, Spain

Personalized attention to customers needs during their stay; concierge services; telephone call services.

Sep 2014 - Jun 2015

Front Office Manager Assistance - B Hotel 3* Sup

Barcelona, Spain

Guest arrivals and departures supervision; reservations control according to procedure; day planning and tasks distribution; training and coordination of reception staff; Customer Support. Results and goals oriented.

Jan 2011 - Sep 2014

Receptionist

Valencia, Spain

Front Office tasks

Jun 2007 - Sep 2007
Team & coworkers

Colleagues at James & Rita

Other employees you can reach at jamesandrita.com. View company contacts for 11 employees →

2 education records

Marina Nider education

Bachelor Of Social And Cultural Anthropology, Social And Cultural Anthropology

Universidad Autónoma De Barcelona

Diploma In Tourism, Hotel Management

Universidad Politécnica De Valencia
FAQ

Frequently asked questions about Marina Nider

Quick answers generated from the profile data available on this page.

What company does Marina Nider work for?

Marina Nider works for James & Rita.

What is Marina Nider's role at James & Rita?

Marina Nider is listed as Customer Success manager at James & Rita.

Where is Marina Nider based?

Marina Nider is based in Greater Barcelona Metropolitan Area, Spain, Spain while working with James & Rita.

What companies has Marina Nider worked for?

Marina Nider has worked for James & Rita, Meliá Hotels International, Melia Hotels International, Le Meridien Hotels & Resorts, and Núñez I Navarro Hotels.

Who are Marina Nider's colleagues at James & Rita?

Marina Nider's colleagues at James & Rita include Sara Moreno Pujol, Georgina Rigau, Lucía Rodríguez Iniesta, Jordi Comas, and Andrea Díaz Martínez.

How can I contact Marina Nider?

You can use AeroLeads to view verified contact signals for Marina Nider at James & Rita, including work email, phone, and LinkedIn data when available.

What schools did Marina Nider attend?

Marina Nider holds Bachelor Of Social And Cultural Anthropology, Social And Cultural Anthropology from Universidad Autónoma De Barcelona.

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