Manage and develop global aftermarket sales team for global powertrain component manufacturer and distributor. Grew aftermarket sales in all regions outside of US and Canada by establishing partnership-based customer relationships. Built brand acceptance and loyalty resulting in international sales stability in highly volatile market. Created engaged and cohesive team that delivered YoY growth exceeding industry trends.

Managed customer accounts, drove new business, and delivered account management support. Strengthened customer relationships with consultative sales approach and implemented creative customer service methods to develop client relationships and increase brand loyalty. Revamped export order and shipping workflow to reduce time spent on administrative tasks.

Prepared patent filing applications, patent office transmittal letters, and disclosure statements for law firm specializing in intellectual property law. Conducted research in industry databases and US Patent and Trademark Office Records. Managed docket system and drafted status summary reports for attorneys and their clients.

Court filings; UCC filings; docket maintenance; legal research