Responsible for Engineering, QA, IT, PMO, UserOps, and Data Quality, and running offshore/nearshore programs for the company across all threaded teams.- Oversees senior functional leaders, 100 FTE and contractors.- Drove initiative to scale engineering capabilities through establishing a nearshore model of 50+ engineers in Latin America.- Increased efficiencies and decreased resource costs 50-70% by leveraging nearshore engineering models to scale program managers and designers. - Led teams to build Quality focused culture, implemented CI/CD and QA Automation for native and web across the company.- Led a fully remote team of consumer-facing Nerds, focused on providing best-in-class experience for our members by empowering them to use our product successfully, advocating for them across the company. - Brought agile product development process and continuous integration strategy to significantly increase product quality and bringing predictability to engineering deliverables. - Executive sponsor for Women in Eng and Data ERG.

Built the Quality Assurance organization from the ground up, establishing the headquarters presence and standing up the offshore program to increase efficiency.- Instituted automation framework, procured new tools, established key processes, and definitions.- Led team to standardize NerdWallet's Native releases, established reliable cadence, and quality improvements (Zero crashes reported, 99.9 application up time, 4.8 ranking in app store).- Built Mobile Automation framework for iOS and Android, developed mobile cloud framework.- Established regression suite for new membership experience product, drove tools creation for QA.- Hired and developed a high performing team with an exceptional retention rate.

Member of the Executive Team tasked with building the next generation SaaS platform for marketers. Captora’s top of the funnel marketing platform was built entirely on AWS using proprietary ML models.- Led the software quality, customer support and product launch functions.- Defined and implemented quality strategy across the company's products and teams.- Improved product stability to achieve “Up Time” at 99.99%.- Elevated product quality and achieved predictable releases, implemented QA sign off criteria.- Created Captora’s QA function from ground zero by hiring and mentoring engineers, instituting an automation framework, procuring new tools, and establishing key processes and definitions.- Built Captora’s technical customer support function by hiring and mentoring team members, building out key processes and communicating feedback to engineering to drive product improvements.- Achieved monthly customer satisfaction scores of 100% and brought average support times significantly below industry standards.

Led the Jaspersoft QA&Build/Release Teams (which included commercial and open source areas). Key player in the company's transition from a reporting software vendor to a full- fledged business intelligence software company and a number one provider of embedded BI leading to a successful acquisition by TIBCO.- Successfully built and managed local and offshore teams in the US, Ukraine and Romania. Responsible for mentoring local and remote engineers (grew QA team from 1 to 25 engineers).- Defined strategy and managed all efforts for functional and automated aspects of the department (UI, i18n, regression, functional testing, performance, load, etc..).- Led Build Team to implement state of the art Jenkins CI implementation, which led us to winning ‘Best Use of Technology’ nomination at TESTA software conference.- Implemented automation strategy utilizing open-source tools (Selenium, Junit).- Worked with existing customers and support department to resolve issues and provide timely turnout for issue reproduction and patches on a daily basis.- Designed bug statistics and review process, utilized Bugzilla DB and an internal BI tool.

- Managed offshore QA efforts for the project. Coordinated user’s acceptance testing, unit, and end to end testing efforts.- Led payment authorization enhancement project. Wrote and executed test plans, successfully led Business Users during acceptance testing.- Worked with business users to achieve successful UAT. Served as liaison between engineering organization and business users to raise issues and fast resolution.

- Participated in requirement gathering, design, development, and implementation of Oracle Financial Applications Suite.- Led certification processes for all software/browsers/OS/app servers for the organization.- Collaborated with customers during the beta testing program of releases.- Triaged and assigned high priority bugs logged by customers to various developers for optimum turnaround and resolution time.