Marina Stevin, Mba Email & Phone Number

Surrey, British Columbia, Canada

Delhi, India

• Responsible for identifying new corporate customers by understanding their credit requirements and helping in their smooth on-boarding to bank by obtaining necessary credit evaluation documents like financial statements.
• Helped in deepening of relationship with existing portfolio of customers by reviewing their banking needs as first point of contact and offering appropriate banking solutions
• Enhanced portfolio by identifying and offering specialized cross selling solutions to existing customers and lead to customer retention.
• Monitored and reviewed performance of assigned customers to identify sign of financial stress and early warning signals

Delhi, India

• Managed the retail loan segment for the branch including retail loan appraisals, disbursements, and monitoring of bad assets.
• Authorized and verified deposits request of customers of branch
• Educated customers regarding the various value-added services of bank like internet banking, mobile banking & credit card
• Improved customer base of branch through referral of existing customers and by attending various outdoor events of organized by institutional customers like schools & colleges

Delhi, India

• Acted as first point of contact for credit operational needs of customers like funding and repayments request
• Handled bulk term deposit segment for corporates
• Prepared follow up letters for obtaining pending compliance documentation from existing and new customers
• Monitored potential NPA accounts and sending constant reminders for default on payments
• Actively canvassed cross selling products and services to customers leading to business growth
• Assisted in compliance of statutory and concurrent audit conducted in branch

Mumbai, Maharashtra, India

• Assessed credit eligibility for various retail focused products like mortgage loan, auto loan, overdraft against property and educational loan
• Appraised credit eligibility of small business units for overdraft or cash credit facility and processed renewal of business loans
• Assisted customer in documentation of retail loans

Mumbai, Maharashtra, India

• Processed daily cash transaction of customers including deposits, withdrawals, money transfers and loan payments.
• Maintained a net positive balance of cash for the branch while ensuring guidelines from the treasury are adhered.
• Effectively managed On-site & Off-Site ATM to ensure optimum customer satisfaction.
• Actively canvassed for fresh Current & Savings accounts by organizing outdoor activities and operating marketing booth.
• Processed and verified clearing cheques submitted by the customers
• Processed retail loan applications based on the credit eligibility of customers

Master Of Business Administration - Mba, Finance, General

Bachelor Of Commerce - Bcom, Accounting And Finance