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@alegeus.com
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Marinel Ramirez is listed as Senior Customer Service Representative at Alegeus at Alegeus, a company with 432 employees, based in Orlando, Florida, United States. AeroLeads shows a work email signal at alegeus.com and a matched LinkedIn profile for Marinel Ramirez.
Marinel Ramirez previously worked as Senior Customer Service Representative (SME) at Alegeus and Temporary Team Lead at Alegeus. Marinel Ramirez holds Electronic Engineering, Electrical And Electronics Engineering from Universidad Simón Bolívar.
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AeroLeads found 1 current-domain work email signal for Marinel Ramirez. Compare company email patterns before reaching out.
As an Engineering graduate with hands-on experience in networking, applications, Cisco Routers, Cisco Switches. I am looking forward to working with companies to learn, work, and grow professionally. As a tech-savvy problem solver, I have obtained experience in a fast-paced environment as a Customer Service Representative, helping customers and team members keep people connected in the ways that matter.SKILLS: • Completed Cisco CCNA Routing and Switching Training from (New Horizons Orlando Oct 2021) Undergoing Cisco CCNA Certification• Well versed with LAN & WAN implementation• Knowledge of telecommunication systems, IT hardware, and equipment• Understand Structured Query Language SQL• Hands-on experience in Network integration, deployment, and support. • Excellent troubleshooting, decision-making, and problem-solving skills.• Ability to diagnose and solve application issues• Interpersonal skills
Listed skills include Telecomunicaciones, Ethernet, Protocolos De Internet, Microondas, and 11 others.
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A career timeline built from the work history available for this profile.
Maitland, Florida, United States
Act as subject matter expert supporting and guiding agents to resources or materials where the answer is available.Provide feedback to Team Leads and Supervisors on frequently asked questions to assist in identifying potential training gaps or coaching opportunities.Mentor agents on de-escalation techniques. Listen to calls live and provide viable.
Maitland, Florida, United States
Inspire and motivate teamwork to achieving common goal. Influence valuable changes and positive outcomes. Be collaborative and open to new ideas. Provide floor support by answering questions and resolving escalated customers in a timely manner. Improve overall department and organization efficiency and performance by identifying opportunities to enhance.
Maitland, Florida, United States
Took incoming calls and Identified customer questions, complaints, concerns, and overall needs, advised how to navigate the platform for their consumer-directed healthcare (CDH) solutions.
Orlando, Florida, Estados Unidos
Assisted customers with issues on their internet and phone services, troubleshooted equipment issues, walked customers through fixes they could do themselves, and initiated additional internal support teams when necessary.
Venezuela
Managed of multiple simultaneous projects, installed private data network, Internet, WIFI, and Telephony, to corporate clients in strict deadlines.Coordinated design meetings and made decisions in many departments and internal teams.Defined clear goals and objectives and communicated them to other team members.Managed of relationships with corporate.
Venezuela
Designed and deployed a new data network for corporate clients.Managed and configured data resources in the new network
Venezuela
Installed and configured private networks to corporate clients.
Caracas, Venezuela
Created and updated schematic blueprints, wiring diagrams, service manuals, and related activities to the Area of Instrumentation of Oil & Gas plants
Venezuela
Designed and implemented a replacement microwave backbone network for Oil Company of Venezuela (PDVSA)
Other employees you can reach at alegeus.com. View company contacts for 432 employees →
Amy Wideman
Colleague at Alegeus
Los Angeles, California, United States, United States
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JM
Joseph Maniachi
Colleague at Alegeus
North Chelmsford, Massachusetts, United States, United States
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AA
Ashley Adams
Colleague at Alegeus
Sanford, Florida, United States, United States
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JV
Jonathan Vas
Colleague at Alegeus
Bengaluru, Karnataka, India, India
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LB
Lindsay Barnard
Colleague at Alegeus
Nashville, Tennessee, United States, United States
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KA
Kimberly Arnold
Colleague at Alegeus
Casselberry, Florida, United States, United States
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CG
Chris Goff
Colleague at Alegeus
Orlando, Florida, United States, United States
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NT
Nick Talcott
Colleague at Alegeus
Lake Orion, Michigan, United States, United States
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HE
Hande Erdinc
Colleague at Alegeus
Omaha, Nebraska, United States, United States
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SS
Sarvana S Naidu
Colleague at Alegeus
Bengaluru, Karnataka, India, India
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Quick answers generated from the profile data available on this page.
Marinel Ramirez works for Alegeus.
Marinel Ramirez is listed as Senior Customer Service Representative at Alegeus at Alegeus.
AeroLeads has found 1 work email signal at @alegeus.com for Marinel Ramirez at Alegeus.
Marinel Ramirez is based in Orlando, Florida, United States while working with Alegeus.
Marinel Ramirez has worked for Alegeus, Spectrum, Telefónica, Empresas Y&V, and Gramenca.
Marinel Ramirez's colleagues at Alegeus include Amy Wideman, Joseph Maniachi, Ashley Adams, Jonathan Vas, and Lindsay Barnard.
You can use AeroLeads to view verified contact signals for Marinel Ramirez at Alegeus, including work email, phone, and LinkedIn data when available.
Marinel Ramirez holds Electronic Engineering, Electrical And Electronics Engineering from Universidad Simón Bolívar.
Marinel Ramirez is listed with skills including Telecomunicaciones, Ethernet, Protocolos De Internet, Microondas, Enrutadores, Microsoft Office, Liderazgo De Equipos, and Planeamiento De Proyectos.
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