Fabrizio Marini Email & Phone Number

🚀Nice to meet you, I’m Fabrizio. 🌍With a deep-rooted passion for enhancing customer experiences at a global scale, I've honed my skills in project and program management across diverse international settings.Born and based in Rome, I bring a rich blend of cultural understanding and linguistic proficiency in Italian, English, and Spanish to every project. My academic journey at Università degli studi di Roma Tor Vergata not only equipped me with a solid foundation in Management Engineering but also ignited my drive for continuous learning and improvement.🛠️ My professional path has been a thrilling ride from pioneering digital solutions in Eni to revolutionizing customer service strategies at Enel X, and now, leading global customer care initiatives at Enel. Each role has been a stepping stone, building my expertise in agile methodologies, KPI analysis, and process optimization - always with a focus on making a tangible impact.📊 I'm particularly proud of my role in the implementation of a global CRM platform, streamlining operations and enhancing customer interactions across multiple countries. It's the challenges like these that fuel my ambition to innovate and push the boundaries of what's possible in customer service and project management.Let's connect! I'm always keen to exchange ideas and explore new collaborations that drive progress and create value.🌟