Marina Mykolaienko Email & Phone Number

- Configuring and customizing D365 Finance and Operations to align with specific customers' needs and objectives.- Collaborating closely with stakeholders and technical teams for seamless system integrations.- Leading testing efforts to validate system functionality and integration with other technologies.- Conducting comprehensive design and development workshops to identify requirements and opportunities for optimization.- Developing and delivering training programs to ensure effective user adoption and proficiency.- Providing ongoing support and troubleshooting to address issues and enhance system performance.- Composing test cases according to clients' business processes.- Keeping abreast of industry trends, product updates, and best practices to continuously enhance understanding and expertise.

Kyiv, Ukraine

- Setting up D365 Finance and Operations.- Generating project paperwork.- Providing support with business analysis.- Validating Solution Design Documents with customers.- Producing Functional Design Documents based on customer-specific requests for development teams. - Performing acceptance and regression testing - ensuring that implemented functionalities satisfy the customer's specific needs and requirements.- Supporting clients during acceptance and regression testing and rollout of new functionality.- Troubleshooting issues that may appear during implementation and Post-Production stages.- Regression testing and data entities testing of the financial modules in the system during the projects.- Data Migration processes during the projects.- Azure DevOps processes while working on the company’s flagship project.- Working on the documentation for different phases of the projects.

Kyiv City, Ukraine

- Setting up D365 Finance and Operations.- Generating project paperwork.- Providing support with business analysis.- Validating Solution Design Documents with customers.- Producing Functional Design Documents based on customer-specific requests for development teams. - Performing acceptance and regression testing - ensuring that implemented functionalities satisfy the customer's specific needs and requirements.- Supporting clients during acceptance and regression testing and rollout of new functionality.- Troubleshooting issues that may appear during implementation and Post-Production stages.

Kyiv City, Ukraine

• Regression testing and data entities testing of the financial modules in the system during the projects.• Data Migration processes during the projects.• Azure DevOps processes while working on the company’s flagship project.• Working on the documentation for different phases of the projects.

Киев, Украина

Working for SLM Solution as CRM System Administrator, my responsibilities were:- to configure, test changes to CRM database entities, fields, forms, reports with the teammembers and provide production support for some incidents and report to the teamlead; - to support system users by resolving their requirements and issues; - to inform customers about existing and new features by creating and maintaining system and support documentation; - to facilitate new features that support advancing technologies; - to analize competitor markets and create new technologies for new and existing customers needs.

Master'S Degree, Major Business Analytics With Focus On Economic Cybernetics

Bachelor'S Degree, Major Business Analytics With Focus On Economic Cybernetics