I'm responsible for the service delivery, guest satisfaction, legal compliance, financial performances, HR topics and relationship with all stakeholders and partners.I Recruit, hire and train new managers in their direct area.As a Regional Operations manager I monitor revenue/occupancy and work toward KPI’s, minimize cost and labor by reviewing processes.

I am responsible for the management of services and processes that support the core business of BlueStripe. I ensure that best practices are followed for maximum efficiency  overseeing and agreeing contracts and providers for services including cleaning, technology and so on.  supervising multi-disciplinary teams of staff including cleaning, maintenance, grounds and security.  ensuring that basic facilities, such as water and heating, are well-maintained.

As an Operation Manager I led, motivated and inspired a team, ensuring the delivery of outstanding customer service, operational efficiency and quality to achieve ambitious revenue and profitability targets for my station.This was a varied and challenging management role covering: customer service; fleet distribution & maintenance; customer loyalty; quality assurance; sales and administration.

Sales Performance Manager is critical to the success of our counter sales initiative here at Avis Budget Group because they are not only responsible for identifying sales opportunities and revenue growth strategies at our retail counters, but they must also be effective trainers and coaches that are capable of implementing our counter sales goals. This exciting sales position partners with local and area leadership to deliver strategies focused on revenue growth in support of business objectives in their assigned locations.

A rental sales agent mostly works in automotive rental companies. He deals with customer rentals, making sure the vehicles are serviced and in good condition. He communicates with drivers in order to coordinate customer pickups. The rental sales agent also takes charge of customer complaints and queries.

E' responsabile dell'accoglienza del cliente e dell'erogazione del servizio al banco, gestendo in prima persona la compilazione del contratto di noleggio, rispettando fedelmente le procedure aziendali e gli standards qualitativi previsti.Recepisce ed analizza le diverse esigenze del cliente, sia "business" (utilizzo dell'auto per motivi di lavoro) sia "leisure" (utilizzo dell'auto per motivi turistici) e formula idonee proposte per la vendita dei servizi/prodotti addizionali.