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Marino Umaña Email & Phone Number
Senior Manager Customer Operations
at
Forma.ai
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Manager Customer Operations
Location
Costa Rica, Costa Rica, Costa Rica
Company size
Who is Marino Umaña? Overview
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Quick answer
Marino Umaña is listed as Senior Manager Customer Operations at Forma.ai, a company with 146 employees, based in Costa Rica, Costa Rica, Costa Rica. AeroLeads shows a matched LinkedIn profile for Marino Umaña.
Marino Umaña previously worked as Team Lead & Lead Consultant at Canidium and Lead Consultant at Canidium. Marino Umaña holds Telecommunications, Telecommunications, High Degree from Universidad Latina De Costa Rica.
Company email context
Email format at Forma.ai
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Forma.ai
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Profile bio
About Marino Umaña
I am a Lead Software Developer with management experience on technology projects. Been working as a Consultant for a new implementation, big projects that involve a timeline (budget), analysis, design, built, system testing, and production release. My experience is based on databases with high knowledge in SAP Hana, Oracle, SQL Server, MySQL, Excel, VBA, I also have high knowledge and experience with business intelligence like SSRS, SSIS, SSAS, and development with PHP, HTML, CSS, JavaScript, Python and .NET.
Listed skills include Software Development, Visual Basic, Oracle Sql Developer, Javascript, and 23 others.
Current workplace
Marino Umaña's current company
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Forma.Ai
12 roles
Marino Umaña work experience
A career timeline built from the work history available for this profile.
Team Lead & Lead Consultant
Current- Structuring and implementation of software projects.
- Coordination of tasks and requirements for software deployment
- Develop and implement plans configurations sales incentives and sales productivity controls concerning the requirements of software implementation projects of enterprise customers.
- Integrate software packages systems and enterprise data sources as required by the projects implementation of enterprise customers. This using tools for this purpose as well as specialized languages.
- Working together with business area is aspects of project implementation, including mapping data, workflow construction, design and implementation.see less
Jun 2021 - Present
Lead Consultant
Current- Structuring and implementation of software projects.
- Coordination of tasks and requirements for software deployment
- Develop and implement plans configurations sales incentives and sales productivity controls concerning the requirements of software implementation projects of enterprise customers.
- Integrate software packages systems and enterprise data sources as required by the projects implementation of enterprise customers. This using tools for this purpose as well as specialized languages.
- Working together with business area is aspects of project implementation, including mapping data, workflow construction, design and implementation.see less
Jan 2021 - Present
Senior Consultant
- Structuring and implementation of software projects.
- Coordination of tasks and requirements for software deployment
- Develop and implement plans configurations sales incentives and sales productivity controls concerning the requirements of software implementation projects of enterprise customers.
- Integrate software packages systems and enterprise data sources as required by the projects implementation of enterprise customers. This using tools for this purpose as well as specialized languages.
- Working together with business area is aspects of project implementation, including mapping data, workflow construction, design and implementation.
Mar 2016 - Jan 2021
Software Developer
- Work with projects using SSRS and SSIS using the waterfall model.
- Create complex Store Procedures for application support needs using SQL Server 2008 and 2012.
- Create Software needs using MySQL and PHP for Bank of America (Stewart Client)
- Scrum every morning for project advance.
Mar 2015 - Feb 2016
Rf Engineer Team Lead & Developer
- Coordinate the Drive test Subcontractors, motivate the teams to ensure the best quality.
- Training for all members of Subcontractor for drive test analysis (Probe, Assistance)
- Web tools creator using PHP, Mysql, PHPmyAdmin and SQL Server 2012
- Database manager
Jul 2013 - Nov 2014
Telecommunications Engineer Consultant
- Middle Point between Engineers at core network or SUTEL and the legal department of Telefonica.
- Drive Test Support for legal department with the engineers at Core.
- RTWP Analysis with M2000
- Coordinate meeting and progress with SUTEL
- Mysql, Linux and Visual Basic language
- Network Optimization 3G and 2G
Mar 2012 - Jul 2013
Boe Supervisor
- Manage the BOE team according to the company needs
- Provide the team with a vision of the project objectives and facilitate problem solving and collaboration
- Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance
- Manage reports using Oracle 10g and SQL Visual Studio.
Dec 2011 - Mar 2012
Business Operation Engineer
- The Business Operation Engineer was create not only to run the reports, on this position we have to create the reports, building the new KPI for all teams, including macros, program, Visual Basic with excel to create.
- Schedule Adherence program, KPI for 8 Teams, agent production details.
- Seating & Service and Quality Project.
- Reports through Visual Studio using business Intelligence SSAS, SSRS and SSIS. Reduce time using automatic reports with visual studio.
Jan 2010 - Dec 2011
Data Analyst I
- KPI Reports, Schedule Adherence reports, Metrics Performance
- Reports through Visual Studio using business Intelligence SSAS, SSRS and SSIS.
Jan 2009 - Dec 2009
Duty Monitor
- Monitor the schedule adherence for 8 teams.
- KPI Reports, Schedule reports and Analysis.
Jan 2008 - Jan 2009
Costumer Service
- Place orders for servers parts for Engineers at USA and Canada Level 1, and then Level 2
Nov 2006 - Jan 2008
Team & coworkers
Colleagues at Forma.ai
Other employees you can reach at forma.ai. View company contacts for 146 employees →
Y(
Yuxin (Katherine) Chen
Colleague at Forma.Ai
Toronto, Ontario, Canada, Canada
View →
NV
Neha Vaity
Colleague at Forma.Ai
Mumbai, Maharashtra, India, India
View →
JL
Jesse Lancaster
Colleague at Forma.Ai
Brantford, Ontario, Canada, Canada
View →
MA
Mohd Ashfaq
Colleague at Forma.Ai
Kakori, Uttar Pradesh, India, India
View →
SR
Siddhartha Reddy Lingala
Colleague at Forma.Ai
Hyderabad, Telangana, India, India
View →
SP
Samiddha Palit
Colleague at Forma.Ai
Kolkata, West Bengal, India, India
View →
AA
Anuj Agrawal
Colleague at Forma.Ai
Mumbai, Maharashtra, India, India
View →
TM
Taba M.
Colleague at Forma.Ai
Vaughan, Ontario, Canada, Canada
View →
SS
Somardh Shah
Colleague at Forma.Ai
Pune, Maharashtra, India, India
View →
AU
Aditya Utkarsh Sahay
Colleague at Forma.Ai
Pune, Maharashtra, India, India
View →
Yuxin (Katherine) Chen
Colleague at Forma.Ai
Toronto, Ontario, Canada, Canada
View →
NV
Neha Vaity
Colleague at Forma.Ai
Mumbai, Maharashtra, India, India
View →
JL
Jesse Lancaster
Colleague at Forma.Ai
Brantford, Ontario, Canada, Canada
View →
MA
Mohd Ashfaq
Colleague at Forma.Ai
Kakori, Uttar Pradesh, India, India
View →
SR
Siddhartha Reddy Lingala
Colleague at Forma.Ai
Hyderabad, Telangana, India, India
View →
SP
Samiddha Palit
Colleague at Forma.Ai
Kolkata, West Bengal, India, India
View →
AA
Anuj Agrawal
Colleague at Forma.Ai
Mumbai, Maharashtra, India, India
View →
TM
Taba M.
Colleague at Forma.Ai
Vaughan, Ontario, Canada, Canada
View →
SS
Somardh Shah
Colleague at Forma.Ai
Pune, Maharashtra, India, India
View →
AU
Aditya Utkarsh Sahay
Colleague at Forma.Ai
Pune, Maharashtra, India, India
View →
3 education records
Marino Umaña education
Telecommunications, Telecommunications, High Degree
Free Courses, Sql, Php, Vba, Html, Business Intelligence, Oracle, Visual Studio Ssas, Ssrs, Ssis.
Lynda
Electronic Engineer, Electrical And Electronics Engineering, Bachelor
FAQ
Frequently asked questions about Marino Umaña
Quick answers generated from the profile data available on this page.
What company does Marino Umaña work for?
Marino Umaña works for Forma.ai.
What is Marino Umaña's role at Forma.ai?
Marino Umaña is listed as Senior Manager Customer Operations at Forma.ai.
Where is Marino Umaña based?
Marino Umaña is based in Costa Rica, Costa Rica, Costa Rica while working with Forma.ai.
What companies has Marino Umaña worked for?
Marino Umaña has worked for Forma.Ai, Canidium, Stewart Lender Services, Telefónica, and Hp.
Who are Marino Umaña's colleagues at Forma.ai?
Marino Umaña's colleagues at Forma.ai include Yuxin (Katherine) Chen, Neha Vaity, Jesse Lancaster, Mohd Ashfaq, and Siddhartha Reddy Lingala.
How can I contact Marino Umaña?
You can use AeroLeads to view verified contact signals for Marino Umaña at Forma.ai, including work email, phone, and LinkedIn data when available.
What schools did Marino Umaña attend?
Marino Umaña holds Telecommunications, Telecommunications, High Degree from Universidad Latina De Costa Rica.
What skills is Marino Umaña known for?
Marino Umaña is listed with skills including Software Development, Visual Basic, Oracle Sql Developer, Javascript, Customer Service, Project Management, Microsoft Sql Server, and Sql.
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