Managed and directed the activities of assigned staff; coordinated, prioritized and assigned tasks and projects; track and review work progress and activities; directed the recruitment and selection of staff; undertook disciplinary action as required; conducted performance evaluations.Developed and implemented goals, objectives, policies, procedures and work standards for the department.Strategically planned and implemented changes in IT infrastructure to meet the needs of company; identified and implemented new technologies; collaborated with management and departments to identify and provide solutions for their environments. Worked in a multi-site/multi-office environment.Managed and coordinated IT projects through design, procurement and implementation phases; researched and select appropriate hardware and software for Company’s operational needs. Provided project management to ensure that projects are completed by the scheduled due date in accordance with project specifications and requirements within the project budget. Managed network infrastructure; designed and construct connectivity to new locations; maintained and upgraded systems and equipment; troubleshoot and resolved issues.Managed data and server backup infrastructure and software for disaster recovery purposes. Prepared and administered the IT budget by reviewing the past expenditure patterns, current funding levels, projected personnel and equipment needs, and demands for additional services by clients/users. Worked with vendors to analyze the current status of network systems and make recommendations for consolidation and systems outsourcing/purchase as a result of the analysis. Monitored, assessed and ensured effective use of department resources. Developed and maintained computerized record management system processes. Planned and directed the department information management service areas, ensuring compliance with professional, state and federal regulatory requirements.