Mario Alvarez Email & Phone Number

Bogotá, Bogota, Co

Bogotá, Bogota, Co

Bogota, D.C., Capital District, Colombia

Bogotá, Capital District, Colombia

• Collaborate with stakeholders to identify and prioritize critical KPIs, resulting in streamlined dashboardsimproving visibility of key performance metrics and providing actionable insights on the Credit department.• Designed and maintained an automated dashboard using Looker Studio, leveraging market information toestimate market share within the Credit department and identifying a 80% growth opportunity.• Analyzed performance data from new brokers identifying areas for improvement and providing actionable insights that led to a 30% increase in overall credits efficiency.

Colombia

• Collaborated with cross-functional teams to implement user-friendly features and enhancements in theapplication, leading to a 20% improvement in usability metrics.• Implemented targeted email marketing communications based on behavioral and market data, leading to a 15% increase in customer conversion rate and repeat purchases.• Assembled a SQL model that allowed us to identify the purchase missions of the company's customers and to implement strategies which increased the purchase volume of 10% of the customers.• Developed a dashboard utilizing market data from Meiko, enabling identification of actionableinsights and data-driven strategies to increase the organization's customer base up to a 60%

Colombia

• Generate data analysis through dashboards and segmentations that allow one to have a clearer vision of the business and make decisions with action plans based on the analysis of qualitative and quantitative data.• Segmented organization's customers using SQL, which allowed me to develop customized strategies andcreate customer service channels for wholesalers and retailers.• Identified potential in a new business vertical through data analysis with SQL and Excel, which impacted30% of the customers studied by increasing their average purchase value.• Implemented a standardized evaluation process for new projects, verticals, and A/B testing across thecompany, resulting in a 30% increase in successful initiatives.

Colombia

• Automate dashboards for reporting KPIs transversal to the Asset Maintenance area through Excel and SAP.• Implemented tools for the registration of spare parts and maintenance services, reducing the margin oferror from 50% to 10%.• Developed a maintenance service proposal resulting in a synergy with another company, whichincreased the amount of services offered by 25%

Bogotá D.C., Colombia

Undergraduate Degree, Mechanical Engineering

Diploma, Big Data & Business Analytics

Minor Degree, Design

High School Degree