Mario Coronado Email & Phone Number

Santa Barbara, California, United States

Santa Barbara, California Area

➢ Leader within the 18 person PMO. Hired 7 Principal, Program and Project managers over an 18-month period representing a 1 million dollar investment for the business.➢ Directly led and managed a team of 7 program managers. Strong skillset in Coaching/Mentoring, Career Planning, Performance Reviews, Promotions, Separation, and Compensation Calibration.➢ Led the team in annual planning with quarterly goal setting. Developed “Offsite” agendas and facilitated team workshops and meetings.➢ Coached the team in Program management and Agile best practices➢ Collaborated with business leadership to prioritize programs and staff them appropriately.➢ Drove the development of the companies Software Development Lifecycle (SDLC) with a cross functional workgroup. Researched leading industry best practices, designed and documented processes, provided visibility to senior stakeholders and executive sponsors and refined with their input, implemented the SDLC and measured its adoption. ➢ Provided support and insight into the development of a PMO Framework and real-time, data-driven Dashboards.➢ Facilitated operating mechanisms for the VP of Engineering Services’ staff. Supported and advised on meeting agendas (staff, extended leadership and all-hands meetings), team workshops, annual and quarterly planning, employee engagement action planning and performance review cycles.

Santa Barbara, California Area

➢ Program managed the “Collaboration” Line of Business (GoToMeeting, GoToWebinar, GoToTraining and OpenVoice) to deliver 2-3 projects each month.➢ Managed end-to-end complex projects involving several cross-functional teams that used different development methodologies and had varying schedules.➢ Designed and implemented ways to bring visibility to the programs and projects in the line of business and to express the status of this work.➢ Worked with various groups to improve their internal processes as well as improve their interactions with other groups.➢ Implemented practices to helped teams coordinate their efforts and collaborate with one another.➢ Partnered with Product Managers to define the proper scoping of projects to ensure successful completion and delivery of the work.➢ Resulted in the Line of Business delivering incremental value weekly in all areas such as Desktop, Mobile (iOS, Android, Flash), Video, Audio to ensure retention and new customer acquisition.

Santa Barbara, California Area

➢ Served as project owner and project champion to a cross functional team of approximately 75 people to deliver the next major release of GoToMeeting and GoToWebinar. This major release included significant improvements to all aspects of the product as well as the build out and integration of Citrix Online VoIP and PSTN functionality. This was a 24 month project delivered as planned.➢ Led the GoToMeeting and GoToWebinar teams transition from the Rational Unified Process to Agile. o Partnered with Directors, Managers and Team Members to form and staff Scrum teams. o Introduced the teams to Agile and Scrum and trained them through hands on "sprinting". Emphasized simplicity that allowed the teams to take ownership and create, work and grow within the framework of Scrum. o Drove collaborative, team ownership. Commitments were made by the team. Problems were solved by the team. Solutions were owned by the team. o Worked with the Product Managers to help them become effective Product Owners. Directed focus on the Product Backlog and its composition of prioritized, right sized User Stories with clear Acceptance Criteria.

Greater San Diego Area

➢ Coordinated, managed and led all aspects of the project for a new-to-market product, from construction to go-live to post go-live support. ➢ Collaborated with the product engineering team in the design and development of an enterprise multi-tier solution utilizing J2EE-compliant application servers, database servers, Web-based thin-client user interfaces and industry-standard technologies including WebSphere MQ, XML and LDAP.➢ Facilitated the requirements definition and project planning between client and various internal groups with go-to-market responsibilities, including Sales, Product Engineering, Product Integration and Consulting. ➢ Worked with little or no supervision to create a process and plan for implementation of complex fraud detection applications into financial institutions’ real-time, mission critical, production systems.➢ Developed the delivery and integration plan and managed the engineering team for a comprehensive execution.➢ Acted as product owner in the definition and coordination of product documentation and training. Led team in the development of advanced analytical models.➢ Managed relationship with international clients’ business and technical teams. Gathered requirements, set priorities and defined scope of the client’s implementation project.

Greater San Diego Area

➢ Managed people, resources and schedules in cross-functional teams for the implementation of Fair Isaac products. Managed projects across the entire spectrum of Fair Isaac products on both mainframe and UNIX-based platforms.➢ Acted as customer advocate and point of contact as well as Fair Isaac team leader in the delivery and installation of mainframe and UNIX-based software and neural network based models in the Financial Services industry.➢ Managed business and technical teams of varying sizes on international projects to Europe, North America and South America.➢ Managed customer resources, set customer expectations and supported customers in all aspects of the project.➢ Developed and managed project budgets, planned and worked project schedules, and acted as focal point for all project communications.➢ Identified new business opportunities and participated in pre-sales activities. Developed proposals and statements of work.