Mario D. Uzzell Email & Phone Number

Cary, Nc, Us

Cary, North Carolina, United States

Direct the sales process, while following up with previous and non-buyers and conducting needs assessments to maximize customer satisfaction. Resolve problems, identify and analyze trends, and respond to customer needs. Manage wide-scale projects across multiple levels and functions of the organization. Develop long-lasting customer relationship by applying exceptional communication and customer service skills. Establish innovative marketing strategies to acquire new customers and increase… Show more Direct the sales process, while following up with previous and non-buyers and conducting needs assessments to maximize customer satisfaction. Resolve problems, identify and analyze trends, and respond to customer needs. Manage wide-scale projects across multiple levels and functions of the organization. Develop long-lasting customer relationship by applying exceptional communication and customer service skills. Establish innovative marketing strategies to acquire new customers and increase profit goals. Key Contributions• Generate $4.5M in direct annual sales, with additional products and service contacts sold annually; achieved the Honda Silver Award.• Achieved an annual closing ratio of 2:1; acquired the President Elite award and achieved customer service satisfaction in the top 10% in Honda North America.• Demonstrate in-depth product knowledge and leadership, resulting in being selected to train 7 high-performing professionals. Show less

Chapel Hill, North Carolina, United States

Oversaw all facets of medical records oversight and logistics for UNC and Chatham Hospital, as well as a team of 17. Generated and seized numerous B2B sales acquisition opportunities. Offered training on EPIC, while monitoring staff to ensure exceptional efficiency and productivity. Led release of medical information, quality assurance, as well as patient scheduling, registration, financial counseling, medical records, billing and collections, data entry, processing, and cash posting. Guided… Show more Oversaw all facets of medical records oversight and logistics for UNC and Chatham Hospital, as well as a team of 17. Generated and seized numerous B2B sales acquisition opportunities. Offered training on EPIC, while monitoring staff to ensure exceptional efficiency and productivity. Led release of medical information, quality assurance, as well as patient scheduling, registration, financial counseling, medical records, billing and collections, data entry, processing, and cash posting. Guided all facets of government regulations for HIPAA compliance, requests for copies of health records for disability, attorney requests, and insurance companies. Conducted compliance audits and resolved complex compliance issues. Key Contributions• Catapulted sales by 35% by ensuring effective turnaround timeframes, increasing the number of requests and accuracy.• Maintained detailed database records of company inventory and managed cost-effective procurement of all supplies, while overseeing an annual supply budget of $10,000. Show less

Durham, North Carolina, United States

Headed a large facility with 3 sites and 150 personnel. Led a team of 7 medical records clerks. Oversaw department operations, guided clerical staff, and assured all personnel followed strict compliance of medical records handling and logistics. Executed various special projects, including offering high-quality recommendations to enhance the outcome of audits. Adhered to all HIPAA, local, state and federal regulations, while overseeing medical records for mental health consumers and ensuring… Show more Headed a large facility with 3 sites and 150 personnel. Led a team of 7 medical records clerks. Oversaw department operations, guided clerical staff, and assured all personnel followed strict compliance of medical records handling and logistics. Executed various special projects, including offering high-quality recommendations to enhance the outcome of audits. Adhered to all HIPAA, local, state and federal regulations, while overseeing medical records for mental health consumers and ensuring all information was accurately input and maintained.Key Contributions• Guided the release of confidential information and delivered onsite training to staff, ensuring document compliance and records management procedures, including documents requiring signatures.• Instrumental in short‐ and long‐term community development planning; promoted services and served as liaison and spokesperson for the community outreach and available services. Show less

Bachelor Of Business Administration - Bba, Business Management / Marketing

Education record

Cyber Secuirty

CCNA, CCNP, CISCO ASA, PALO ALTO and FORTINET