Mario E. Email & Phone Number

Houston, Texas, Us

*Saved deals of pre-written business-(Grid-based solar energy products-Solar Lease,PPA, SolarOwnership, etc) through phone follow ups which consisted of a consultative approach of resolving customer’s question\ concerns,engaging in retention efforts, value proposition was given in which the discussion of ROI, Rebates ITC, SREC help facilitate the closing of deals. *In charge of Spanish Inside Sales Solar leads in where i qualified customers based on circumstance and objectives, redirected and assigned New leads (3-6 per day) to local cities in where partner installer managed to the respective customer’s location (US.NationWide, including Guam, Saipan & PR). Appointments were set up as well. *Consulted Additional Panels: Analiyzed customer current and future electric usage, time frame of construction phases, re-educate on solar system configuration (Components,Interconnection, Net metering) and billing process (Tiers, True Ups, Seasonal Charges etc.) Cost-benefit analysis, resolved escalated calls pertaining to solar system performance.*Special Projects from directive orders: analyzed data, retrieve information through use of SalesForce, Basics MS Office(Excel, Word etc.),Prepared status reports, conducted massive call campaigns of minimum of 60 outgoing calls. Supported main contact center for pre-installation inquiries to also assist with solar system transfer to new home buyers and respective real estate agent.

The Woodlands, Texas, Us

*Merchandise selling through an effective sales methodology.*Calling clients in which it entailed in closing 2 sales out of 20 calls.*Follow up to provide top notch customer service and obtaining referrals to maximize my person to person contact by store appointments in the evenings, weekends and holidays.*Organize my department to have products presentable and that they are correctly priced.*Master company's computer program to effectively process sales, and increase sales of insurance protection plans by 30%. Increased gross profit margin to 40 percent.

*Coordinated construction work projects and Calculated/Proposed bids.*Managed staff, prepared work schedules and assigned specific duties, Implemented goals.*Analyzed, brainstormed and developed ways to gain more projects which in return came in as increased revenues/profits.*Oversaw activities directly related to making products and to giving stellar customer service.

Houston, Texas, Us

Hosted Comcast Ch.18 HISD TV Spanish Talk Show "Padre Positivos"​-"Positively Parents" to interview HISD Chief Officers, Assistant Superintendents, Administrators, and Parent Volunteers to inform the HISD community.*Designed, collaborated, organized on the creation and management of marketing events and campaigns, special projects, and/or department programs.*Created and presented workshops to HISD parent community.*Follow through with district wide partnerships established with the community, organization, and parents.*Developed avenues of communication between schools, departments, and HISD parents to establish a continuous network.*Responded to correspondence and other inquiries regarding the progress of the programs/projects.