• Developed and maintained Python-based test automation frameworks for 20+ countries, ensuring optimal test coverage and efficiency.• Integrated unit and automation tests into the codebase and deployment pipelines, addressing critical P1 and P2 issues before buyer acceptance.• Achieved 100% coverage of acceptance criteria in the "Functional Requirements" section through comprehensive automated and manual test cases.• Designed and executed negative and edge test cases to validate non-normative system behavior, enhancing software reliability.• Led testing efforts based on comprehensive risk assessment matrices, evaluating both the likelihood and impact of potential risks.• Actively communicated risk assessments throughout projects, supported by validated metrics, providing buyers with insights into product quality and delivery risks.• Prioritized and documented known defects using a well-defined, standardized set of criteria, ensuring transparent communication with buyers.• Conducted rigorous security testing, validating, fixing, and closing issues before any code release.• Integrated system monitoring with the buyer's Dynatrace implementation and set up Splunk alerts to notify of any data transmission issues or system outages.• Collaborated with QA teams to enhance test case design and testability, optimizing product quality in a fast-paced Scrum environment.• Implemented robust test execution processes, generating daily reports to track progress, identify defects, and analyze trends, while consistently meeting aggressive timelines.

Working promoting Automation Tests using TestComplete softwareRefactored projects with code review in C#, Java, MarkLogic, and JavaScript.Corrected and modified existing projects using .NET Core, C#, Java, SQL, Angular, JavaScript, Python, and C++.Utilized testing tools and code daily (Jira, Confluence) with Git for version control.Worked in a Scrum environment with Jira, Azure DevOps, and Git.Created tests for at least 100 cases of code.Managed TestComplete SmartBear to ensure product coverage for project needs.Developed a workload for TestComplete in Azure DevOps and managed version control with Git.

• Modified 10 existing projects using .NET Core, C#, Java, SQL, Angular, JavaScript, Python and C++, Angular and Angular JS• Operated everyday tools (Visual Studio, Visual Code, Azure Managements Studio, Azure DevOps and at least 5 other tools)• Developed 5 bridges to link old dashboard to Canvas dashboard• Fixing, updating and adding new features on user interfaces in at least 30 cases in last 3 monthsEnthusiastic entry-level Scrum Master. Has worked in Agile environments as a software engineer for three years. Worked on two Scrum teams and worked as Scrum Master for one year. Proven history of successful work with cross-functional teams.Modified 10 existing projects using .NET Core, C#, Java, SQL, Angular, JavaScript, Python and C++, Angular and AngularJS Operated everyday tools (Visual Studio, Visual Code, Azure Managements Studio, Azure DevOps and at least 5 other tools) Developed 5 bridges to link old dashboard to Canvas dashboard Fixing, updating, and adding new features on user interfaces in at least 30 cases in last 3 months Researched for 5 different reports, collecting data and presentation Produced documentation for at least 50 different university products and consolidated documentation in one place Coordinated and Created overflow for 5 university processes, facilitated organization for project managers Created 10 new forms in database and 10 new forms for online external resources

• Researched for 5 different reports, collecting data and presentation • Produced documentation for at least 50 different university products and consolidated documentation in one place• Coordinated and Created overflow for 5 university processes, facilitated organization for project managers• Created 10 new forms in database and 10 new forms for online external resources

• Conducted as a Professor Assistant on Business Management Course and Office Specialist assisted 200 students• Managed 5 classes mentored 100 students in Hardware course

• UNIX Systems Applications Support Analyst - Business Unit: IBM GBS/GBD – Delivery CompetenceProject Description• The MDb environment consists of a database containing DB2 tables on an AIX platform. The purpose of the MDb is to provide its end users with usable marketing data on which to base informed marketing decisions. It generates a unique reference number for all accounts and contacts, sends audience data to Siebel via CAST and collates account, contact, interest and activity data. The Marketing Analytics database receives data from the following data elements and functionality.Function: Application Support Analyst AIX/UNIX• As an MDB operator, my role is to support a suite of services that can be broadly grouped into tasks relating to managing operational services, including:Job monitoring and auto message resolution;• Run jobs;• System password maintenance;• File system and user space monitoring and maintenance;• Environment change support;• DB2 health checks;• System admin scripts maintenance;• Deployment and Changes;• Governance and compliance.• Database support Analyst for IBM – Working on Level 2 for Marketing Database Project• Controlled scripts as a Linux Administrator to update systems and checked availability • Operated with DB2 and Oracle to provide scripts to secure information and give access to other employees

• Facilitated as a Professor Assistant on Database Administration Course in 5 classes helped 150 students• Facilitated as a Professor Assistant on Information Technology Course in 3 classes helped 100 students

Order Entry CSR – International Customer Support Analyst• Performed analysis of documents of international clients, business viability analysis (from 50 clients a day)• Reported and produced performance analysis of systems and business • Educated on IBM Mainframe to help to verify systems and provide information (JCL) • Focus of IT within the management team, responsible for ensuring access to the team in the various operating systems, reporting and implementing systems changes and testing changes within the management team. Experience in teaching teams. • Helping solving configuration and documentation problems with customers to make feasible.