Mario Gomez

Mario Gomez Email and Phone Number

Consultant BPO LATAM at CALA @
Mario Gomez's Location
Dominican Republic, Dominican Republic
Mario Gomez's Contact Details

Mario Gomez work email

Mario Gomez personal email

Mario Gomez phone numbers

About Mario Gomez

Mario Gomez brings more than 15 years of management and operational expertise to BPO. Based in Santo Domingo, D.R., he is responsible for partnering with LATAM operations and business ensuring the successful execution of business process outsource (BPO) and new client relations.In his previous role he was responsible for leading nearshore operations and ensuring the successful execution of business process outsource (BPO) and contact center performance. Mr. Gomez is a proven leader in the customer service and call center industry with extensive experience managing operations, improving call center performance, and developing customer management strategies across global organizations. As a result of his commitment and dedication, Mario has a consistent history of operational excellence, revenue generation and driving growth by delivering “world class” services. A native of Brooklyn, NY., Mr. Gomez holds an accounting degree, from the New York Technical College in Brooklyn, NY.

Mario Gomez's Current Company Details
CALA

Cala

Consultant BPO LATAM at CALA
Mario Gomez Work Experience Details
  • Cala
    Consultant Bpo Latam
    Cala Nov 2019 - Present
    Consulting
  • Akorbi
    Vice President Of Business Process Outsourcing (Bpo) And Contact Center Services
    Akorbi Jun 2017 - Nov 2019
    In this position, my main focus is on Latin American operations with an emphasis on strategic growth and operational enhancement. This highly strategic role helps Akorbi continue meeting the needs of the company’s global clients through targeted services.
  • Nearshore Call Center Services Ltd.
    Chief Operations Officer
    Nearshore Call Center Services Ltd. Feb 2012 - Mar 2016
  • Stream Global Services
    Service Delivery Manager
    Stream Global Services Oct 2005 - Oct 2011

Mario Gomez Skills

Call Centers Bpo Contact Centers Management Operations Management Leadership Customer Experience Customer Satisfaction Customer Service Crm Call Center Development Offshoring Operational Excellence Call Center Inbound Marketing

Mario Gomez Education Details

Frequently Asked Questions about Mario Gomez

What company does Mario Gomez work for?

Mario Gomez works for Cala

What is Mario Gomez's role at the current company?

Mario Gomez's current role is Consultant BPO LATAM at CALA.

What is Mario Gomez's email address?

Mario Gomez's email address is mg****@****ail.com

What is Mario Gomez's direct phone number?

Mario Gomez's direct phone number is +121425*****

What schools did Mario Gomez attend?

Mario Gomez attended Cuny New York City College Of Technology, Midwood High School.

What skills is Mario Gomez known for?

Mario Gomez has skills like Call Centers, Bpo, Contact Centers, Management, Operations Management, Leadership, Customer Experience, Customer Satisfaction, Customer Service, Crm, Call Center Development, Offshoring.

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