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Since 2015, I've built a dynamic career in the automotive industry, driven by dedication and a passion for excellence. After serving as the E-Commerce Director & F&I Manager at Delray Hyundai & Genesis Superstore Auto Group in Delray Beach, FL, I transitioned into my current role as Sales Manager. In this position, I oversee the recruitment, training, and performance of our sales team, setting and surpassing sales goals, and leading the team to achieve exceptional results. I also coach sales staff on effective strategies, forecast future sales, and maintain a focus on customer satisfaction. In addition, I manage our CRM platform to strengthen customer retention and foster new business, while providing regular performance reports to dealership management. My commitment to outstanding service and results remains central to my approach as I continue to grow within the company.
Delray Hyundai And Genesis
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Sales ManagerDelray Hyundai And Genesis May 2024 - Present
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Finance ManagerDelray Hyundai & Genesis Sep 2023 - Present
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Internet Sales DirectorDelray Acura Hyundai & Genesis Mar 2023 - Sep 2023
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Internet Sales ManagerBraman Miami Apr 2021 - Mar 2023Miami, Fl, Us -
Internet Sales SpecialistBraman Miami May 2020 - Mar 2023Miami, Fl, Us -
Certified Bmw SalesBraman Miami Apr 2020 - Mar 2023Miami, Fl, Us -
Internet SalesBraman Honda Of Palm Beach Feb 2018 - May 2020 -
Sales And Leasing ConsultantDelray Honda Jan 2015 - Feb 2018Delray Beach, Fl, Usdiscuss customers' needs and the features of different vehiclesadvise which vehicles would suit the customer bestarrange test-drivesnegotiate the sale price, including any ‘trade-in’ value for a customer’s old carwork out finance, including cash and car loanshighlight extra products such as accessories or after-sales servicecomplete paperwork and pre-delivery inspectionsupdate stock lists, place orders for new cars from manufacturers and buy in used carskeep existing and potential customers informed about new vehicles and dealskeep the forecourt and vehicles clean and tidy. -
Retention SpecialistNewsmax Media, Inc. May 2014 - Dec 2014Boca Raton, Fl, UsAverage 85+ Retention sales a monthTop performer with the highest value; least DQ%Generate thousands of dollars in revenue within 6 months Inbound retention sales -
Certified Credit CounselorFirst Choice Credit Management, Llc Oct 2012 - 2014Make outbound calls from a lead list in regards to Debt Management, Debt Consolidation, Credit Repair & Loan Modification.Qualify clients for debt relief programsFollow up on appointments -
Credit CounselorDebthelper.Com Feb 2009 - May 2010● Setting up client proposals● Following up with creditors● Dealing with clients needs and accounts● Customer service representative● Following up on proposal status● Handled high volume of inbound calls
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Dealer Care Group / Virtual Claims Agent/Regional Technician RepresentativeStainsafe Jun 2006 - Jan 2010● Act as first point of contact with dealers● Gather information regarding claims● Resolve problems associated with claims● Answer questions regarding protection plans● Instruct customers on cleaning and maintenance● Assist technicians with their concerns in regards to general questions
Mario Henriquez Skills
Frequently Asked Questions about Mario Henriquez
What company does Mario Henriquez work for?
Mario Henriquez works for Delray Hyundai And Genesis
What is Mario Henriquez's role at the current company?
Mario Henriquez's current role is Sales Manager.
What is Mario Henriquez's email address?
Mario Henriquez's email address is ma****@****hoo.com
What is Mario Henriquez's direct phone number?
Mario Henriquez's direct phone number is +156185*****
What skills is Mario Henriquez known for?
Mario Henriquez has skills like Customer Service, Customer Retention, Marketing, Social Media, Customer Satisfaction, Sales, Social Networking, Negotiation, Sales Process, Call Centers, Social Media Marketing, Sales Management.
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