Onsite It Support Specialist
CurrentAs a member of Plaisio Computers, my responsibility is the onsite tech support. -Diagnose errors or technical problems and determine fast proper solutions -Set up hardware and install and configure software -Maintain and repair technological equipment or peripheral devices -Install well functioning LAN/WAN and other networks and manage components -Manage security options and software in computers and networks to maintain privacy and protection from attacks -Perform regular upgrades to ensure systems remain updated -Troubleshoot system failures or bugs and provide solutions to restore functionality -Offer timely technical support and teach users how to use their equipment correctly -Install and configure (rack, dvr, cctv, ip cameras,smart tv, smart home, tablets, laptop, smartphones). For the past years under the employment of Plaisio Computers I have served over 10.000 satisfied customers, also attended educational seminars held by the biggest technology companies(Microsoft "server 2016, hyper-v, office", HP, Epson, Netgear, TP-Link, Kaspersky, Panda)