Mario Maletta Email & Phone Number

• TitleCustomer Account Specialist Dates EmployedNov 2008 – PresentEmployment Duration10 yrs 1 mos LocationTolworth My Main purpose of my role is to ensure I offer the most appropriate solution based on individual.
• Engaging with customer to build a full understanding of their situation and if appropriate setting up repayments plans, or potentially explaining other options like seeking free debt advice.
• Speak to customer to create affordable and appropriate repayment plans that result in any debts being satisfied.
• Help customer identify the most appropriate means of payment that suits their individual needs.
• Handle inbound and make outbound calls to customers to answer questions and queries.
• Identify any expressions of dissatisfaction or complaints and follow the agreed processes and procedures to ensure that any issues are resolved.

Kingston Upon Thames, United Kingdom

Ham, Surrey

Since 2013 I have been managing the Kew Association Lions football team from the age of under sevens through to under tens. I have been holding training sessions once a week whilst managing the team on match days which also take place once per week. I was approached by a fellow coach who asked me to join the coaching team following me taking my Son to.