Team Lead
CurrentI currently work as a TeamLead, and provide training to new hirers and continuous training to seasoned employees, Appointment medical scheduling utilizing Epic Software, and Salesforce. Registering new patients and working with established, and verifying insurance benefits. Adhering to HIPPA regulations, researching patient charts for orders based on medical necessity and schedule to practice directives. Serve as initial contact and liaison between patient and doctor for each specific practice. Detailed messages for physician, and medical staff for patient call backs. (NYU Langone Medical Center and NYU Winthrop Hospital).