Over 10 years of Customer Service Experience. Bilingual in English and Spanish with excellent written and verbal communication skills. Experience in working inbound and outbound Call centers. Familiar with medical terminology, proven ability to maintain self control when dealing with aggressive patients or difficult situations. Excellent phone etiquette with unique customer service skills. Proficient in Microsoft Office, including Word, Excel, and Outlook. Experienced Board Operator with a demonstrated history of working in the broadcast media industry. Skilled in Photography, Adobe Audition, Microsoft Word, Audio Editing, and Public Speaking. Strong media and communication professional graduated from Los Angeles Recording School.
Listed skills include Radio Broadcasting, Radio Production, Adobe Audition, Audio Editing, and 13 others.