I am excited to have joined the leadership team at META IT North America, a Global company with over 3,800 staff and growing, focused on excellence in delivery to clients in technologies like SAP, Salesforce, Databricks and AI.• Lead partnerships and growth initiatives for META IT North America in SAP and AI practices.• Structure solutions for clients focusing on cost reduction and efficiency.• Collaborate with technical, commercial, and executive teams to deliver successful… Show more I am excited to have joined the leadership team at META IT North America, a Global company with over 3,800 staff and growing, focused on excellence in delivery to clients in technologies like SAP, Salesforce, Databricks and AI.• Lead partnerships and growth initiatives for META IT North America in SAP and AI practices.• Structure solutions for clients focusing on cost reduction and efficiency.• Collaborate with technical, commercial, and executive teams to deliver successful outcomes. Show less

As Head of Delivery and Methodology, I am responsible for the Delivery and Implementation of all Payment Workstreams at PPJV, to its Credit Union Centrals of Alberta, Manitoba and Sakskechewan including AFT (Automated Funds Transfer, Wires, e-Transfer, Bill Payments and Cheques as well its corresponding Integration Layers and Legacy systems' replacements. The Payment Modernization Program includes the management of a team of large vendors including IBM, Celero, E&Y and Slalom amongst… Show more As Head of Delivery and Methodology, I am responsible for the Delivery and Implementation of all Payment Workstreams at PPJV, to its Credit Union Centrals of Alberta, Manitoba and Sakskechewan including AFT (Automated Funds Transfer, Wires, e-Transfer, Bill Payments and Cheques as well its corresponding Integration Layers and Legacy systems' replacements. The Payment Modernization Program includes the management of a team of large vendors including IBM, Celero, E&Y and Slalom amongst others. and coordination of the various teams activities to define requirements, business analysis, quality assurance, program and project mgt. and development teams (both internal and vendors'). I started the work at PPJV as a client to UST/Prodigy Labs in September 2021 as a Delivery Consultant and then on a part-time basis as Head of Delivery in July 2022. Show less

Principal leader driving Digital and Integration value to clients.

Focused in transforming companies to succeed in the Digital world providing keys insights, learnings and sample frameworks for businesses’ consideration and guidance, especially for those facing challenges in adapting to Digital Transformation including the Process transformation (digitalization) of the Supply Chain, Logistics, Governance, External Partnerships, Client Services, Content Management, Data Intelligence, Payments and Financial frameworks. Having implemented the first ERP Integrated… Show more Focused in transforming companies to succeed in the Digital world providing keys insights, learnings and sample frameworks for businesses’ consideration and guidance, especially for those facing challenges in adapting to Digital Transformation including the Process transformation (digitalization) of the Supply Chain, Logistics, Governance, External Partnerships, Client Services, Content Management, Data Intelligence, Payments and Financial frameworks. Having implemented the first ERP Integrated E-Commerce solution in 1996, my technology expertise focuses on SAP, Magento, Salesforce, Microsoft Dynamics and HubSpot but also have experience in many other platforms. Show less

Co-founder and Partner ZoftNow, acquired in 2020 by Prodigy Labs, was a Boutique consulting firm with extensive experience & capabilities in both Technology Products and Projects life cycle from Digital Transformation assessments to successful ongoing maintenance programs. Our resources have successful track records in the Big 4, Big System Integrators, Microsoft and IBM covering a range from Fortune 500 firms to Mid-Market sized firms. ZoftNow is a proud partner of ZoftSolutions Canada Inc.… Show more Co-founder and Partner ZoftNow, acquired in 2020 by Prodigy Labs, was a Boutique consulting firm with extensive experience & capabilities in both Technology Products and Projects life cycle from Digital Transformation assessments to successful ongoing maintenance programs. Our resources have successful track records in the Big 4, Big System Integrators, Microsoft and IBM covering a range from Fortune 500 firms to Mid-Market sized firms. ZoftNow is a proud partner of ZoftSolutions Canada Inc., that provides ZoftNow with great technical capabilities. Our Expertise include:- Digital Transformation, Process Automation, E-Commerce & Customer Journeys- Data Sciences: Data CoE, BI & Data Cleansing, AI and Machine Learning, Privacy & Governance- Project Rescue & Delivery for SAP, WorkDay, Salesforce, Microsoft Dynamics, Magento and HubSpot- plus Interim CIO & Advisory Services with Resource & Team AugmentationProviding trusted advice to our clients to enable successful delivery of their programs. Show less

Mario joined the One Human Services Network (OneHSN), a SaaS-based solution company to assist with the firm's growth and profitability. As COO, he assists OneHSN in managing the operational expansion, product development and services to support and successfully expand throughout Ontario and North America. OneHSN is a unique solution designed to support human service system modernization and improved human well-being. One HSN helps improve service delivery of Child Care, Housing and Health… Show more Mario joined the One Human Services Network (OneHSN), a SaaS-based solution company to assist with the firm's growth and profitability. As COO, he assists OneHSN in managing the operational expansion, product development and services to support and successfully expand throughout Ontario and North America. OneHSN is a unique solution designed to support human service system modernization and improved human well-being. One HSN helps improve service delivery of Child Care, Housing and Health Care to residents, strengthening the relationships between agencies and reducing duplication of information management.Some of the initiatives Mario enabled or was responsible for include:- Raising over $1mil.+ in funding from the private sector and another $500+ from Government agencies to fund the various Product and Customer growth in the USA- Refocus the company services and products on Child Care product suite- Implement proper Development management process and tools including Microsoft Visual Studio Team Foundation (TFS), Agile development methodology (Scrum), Quality Assurance measurement and automation, Cloud-based Deployment automation and Performance tracking automation- Implement a new User Experience (UX) and User Interface (UI) to the flagship product and new Mobile App experience - Build proper Architecture, QA, UX, UI and BA capabilities - Initiated an Artificial Intelligence (AI) initiative in conjunction with the University of Waterloo- Modified the product to be more self- serve focused including the ability for customers to directly control content (internal CMS) and have Open Data (OData) access to their data for analytic purposes Show less

Mario has operated Izippon Consulting since 2000 to help connect clients with the right technology product, strategists, and project staffing to deliver exceptional Services in manage challenging projects, services and product practices or turning around under performing departments through relentless focus on client needs, partnership building, management re-structuring and implementing new methodologies, metrics and practices. Mario has successfully managed large professional teams… Show more Mario has operated Izippon Consulting since 2000 to help connect clients with the right technology product, strategists, and project staffing to deliver exceptional Services in manage challenging projects, services and product practices or turning around under performing departments through relentless focus on client needs, partnership building, management re-structuring and implementing new methodologies, metrics and practices. Mario has successfully managed large professional teams, improving the results in Sales, Client Services, Project Delivery, Product Development, PMO, Technology, Managed Services and Quality Assurance. With great ability to learn and adapt, I’ve successfully in large and small companies managed difficult clients and complex projects by establishing trust with customers, employees and partners. Show less

Mario was promoted to Chief Operating Officer at Systemgroup (now BDO) and became responsible for the optmization of all delivery staff, quality, operation processes and customer satisfaction. The services included Business Intelligence, Portals, Web Sites, Cloud Office 365 and Azure, Integration services, Application Rationalization, Application Lifecycle Mgt. and Application Management Services (Support services). Mario attracted over a dozen New Key Talented Professionals to the company… Show more Mario was promoted to Chief Operating Officer at Systemgroup (now BDO) and became responsible for the optmization of all delivery staff, quality, operation processes and customer satisfaction. The services included Business Intelligence, Portals, Web Sites, Cloud Office 365 and Azure, Integration services, Application Rationalization, Application Lifecycle Mgt. and Application Management Services (Support services). Mario attracted over a dozen New Key Talented Professionals to the company that became instrumental in elevating the quality of the company’s management, technical and sales capabilities, assisting in many delivery and sales challenges. He also personally assisted in managing two of the largest projects that were in serious difficulty by changing the team, QA processes and negotiating new approach with clients. We implemented Operational Improvements which helped improve the company's profitability and properly plan, forecast and avoid future delivery challenges. Show less

Mario Perez was responsible for Advisory and Managed Services (AMS) and while assisting in closing the company's largest projects and assisting in various operational improvement initiatives . We packaged and created new AMS offerings, renewed 100% of clients under new SLA maintenance agreements increasing the profitability and retention of clients. Through the Advisory Services activities Mario identified and brought to the company the opportunity to bid on a large project within the… Show more Mario Perez was responsible for Advisory and Managed Services (AMS) and while assisting in closing the company's largest projects and assisting in various operational improvement initiatives . We packaged and created new AMS offerings, renewed 100% of clients under new SLA maintenance agreements increasing the profitability and retention of clients. Through the Advisory Services activities Mario identified and brought to the company the opportunity to bid on a large project within the Agriculture industry. Mario personally managed the bid process, proposal, presentations, demo scripts and the company won its first Multi-Million project which grew to become a National project including work in 7 other provinces. Show less

During Mario's tenure at Navantis the company grew three fold in three years to become one of Canada's largest and most awarded Microsoft partner in the country. Managing a new Sales and Client Management team, Revenue and Sales increased over 160% and so did Customer Satisfaction translating in a record 9 Microsoft award nominations in 2011. That same year, Mario also added the responsibility for the Managed Services business which grew over 100% in sales in just 12 months and became a key… Show more During Mario's tenure at Navantis the company grew three fold in three years to become one of Canada's largest and most awarded Microsoft partner in the country. Managing a new Sales and Client Management team, Revenue and Sales increased over 160% and so did Customer Satisfaction translating in a record 9 Microsoft award nominations in 2011. That same year, Mario also added the responsibility for the Managed Services business which grew over 100% in sales in just 12 months and became a key profit contributor dept. in the company. Mario's responsibilities included the management and growth of Sales Pipeline, Project Estimations, Proposal creation and assessments, Customer Satisfaction and Managed Services Delivery for multiple CMS, CRM and ERP implementations. Show less

Managing a team of Client Executives, Mario rebuild Avanade’s profile in the Financial Services and Manufacturing/CPG Industries working together with Accenture executives. During the first year, the team closed over $5 million in new sales, including the largest mail system migration of Notes to Microsoft Exchange in a Canadian Bank with 50,000+ users which he co-managed the delivery with Accenture and built a pipeline of $20+ million in new prospects.

During his tenure as Global VP of Project Services with 45 direct/153 indirect reports in North America and Europe, the company revenue increased from $23 mil. to $31 mil. and profitability from just $50K to more than $ 3 mil. in the first 18 months. Customer Satisfaction increased by 50%+ and project overage costs were reduced from 43% down to 9%. His main areas of responsibilities Global Revenue Forecast, Profitability Performance and Overages Control and its depts. like Project and Resource… Show more During his tenure as Global VP of Project Services with 45 direct/153 indirect reports in North America and Europe, the company revenue increased from $23 mil. to $31 mil. and profitability from just $50K to more than $ 3 mil. in the first 18 months. Customer Satisfaction increased by 50%+ and project overage costs were reduced from 43% down to 9%. His main areas of responsibilities Global Revenue Forecast, Profitability Performance and Overages Control and its depts. like Project and Resource Management and Quality Assurance, where he automated all test scripts for all major accounts increasing customer satisfaction and UAT quality and launched the first successful projects using FDD and Extreme Programming agile methodologies. These included the use of offshore resources in India and Europe while leading automation of revenue and resource planning forecasting. Show less

Mario managed over 200 Microsoft clients and the relationship with 60+ Microsoft Services Partners In Canada. He always overachieved his goals and metrics in sales, customer satisfaction and partner satisfaction and received a DeliverIT Award. The portfolio revenue grew from $2.8 mil. to $6.3 mil. in Services and from $43 mil. to $90+ million in Microsoft's Product pull in the segment . Mario was also extremely successfully in restoring the Partner Strategy Consultant program from 3 to 12… Show more Mario managed over 200 Microsoft clients and the relationship with 60+ Microsoft Services Partners In Canada. He always overachieved his goals and metrics in sales, customer satisfaction and partner satisfaction and received a DeliverIT Award. The portfolio revenue grew from $2.8 mil. to $6.3 mil. in Services and from $43 mil. to $90+ million in Microsoft's Product pull in the segment . Mario was also extremely successfully in restoring the Partner Strategy Consultant program from 3 to 12 participating partners in just 12 months. Mario also received the DeliverIT Award, a Services Delivery Award at Microsoft Canada for the success in clients and projects. Show less

Mario was a co-founder of FsXchange (Foodservice Exchange), in charge of the definition and technical E-Commerce B2B PLatform strategy that led to the creation of a company formed by over 20 food service suppliers and equipment distributers and manufacturers to promote the exchange over $6.4 billion of goods and services. The company was acquired shortly after 9/11 and Mario was offered an attractive position at Microsoft Canada.

Mario was a founding member of PwC E-Biz Champions group, E-Procurement National Committee and National Practice for E-Markets. As a senior technical member of the Canadian National E-Biz Practice, He assisted in defining PwC’s direction and strategy for the E-Business space. He led the creation of the new PwC MCS E-Business S.I. practice. In 1999, the Practice grew substantially, especially after he established Canadian Product Partnerships with ARIBA, market leaders in E-Procurement… Show more Mario was a founding member of PwC E-Biz Champions group, E-Procurement National Committee and National Practice for E-Markets. As a senior technical member of the Canadian National E-Biz Practice, He assisted in defining PwC’s direction and strategy for the E-Business space. He led the creation of the new PwC MCS E-Business S.I. practice. In 1999, the Practice grew substantially, especially after he established Canadian Product Partnerships with ARIBA, market leaders in E-Procurement solutions. Mario also assumed Commerce One’s interim position as Director of Product Globalization Architecture working in the Silicon Valley for 7 months. Due to his contribution to product development effort Mario received an Award bonus from Commerce One in the form of company Stocks. While at Coopers & Lybrand prior to its merger with Pricewaterhouse Mario was the firm's Insurance Products Practice Manager in charge of the development of a Product called ACCLAIM for Windows, which generated over $2.5 mil. in the first 18 months after launch. As Product business was new to the firm, he worked to set up the required infrastructure for product development; implementation and technical support, and also contractual documentation, license and support contracts. It was installed in 3 of the largest insurers in Ontario and several more prospects in North America. Other product management responsibilities included positioning, pricing, user groups, marketing materials, ads, trademarks, seminars, demonstrations and sales. Development activities included the definition of templates for remote development, prototyping, DB design, business and regulatory requirements, scheduling, testing, integration to legacy systems and data conversion. Mario also initiated the firm's E-Commerce Canadian practice together with two partners out of the Toronto office. His responsibilities included the selection of Web-based based products and the design and build of web-integrated solutions. Show less

Responsible for the Delivery team (23 reports) in charge of the development and QA of Expense Reporting and Tracking systems integrated to AMEX, MasterCard and Visa corporate electronic card statements.Reporting to the President and to lead the software development and product launch areas. Necho’s NavigatER product was designed to support Credit Card based Travel & Entertainment Expense Reporting and Procurement Card (P-Card) automation. Within 4 months, Mario expanded the team from 5… Show more Responsible for the Delivery team (23 reports) in charge of the development and QA of Expense Reporting and Tracking systems integrated to AMEX, MasterCard and Visa corporate electronic card statements.Reporting to the President and to lead the software development and product launch areas. Necho’s NavigatER product was designed to support Credit Card based Travel & Entertainment Expense Reporting and Procurement Card (P-Card) automation. Within 4 months, Mario expanded the team from 5 programmers to a structured team with 23 resources including technical managers, business analysts, quality assurance, integration consultants and software engineers divided into two development streams: PowerBuilder and Java-based versions. Mario managed Necho’s systems integration team to link NavigatER into American Express Corporate Cards, client GLs, ACH (Banking) and Payroll systems. In 6 months, the product development area released four new versions of the product and rolled out the first two releases of its web-enabled Java versions. Show less

As International Product Manager for the award winning "WinFax" and "FormFlow" products, Mario created business cases, product plans, proposals, articles, advertising, SKUs and oversaw the creation of marketing material. In the product localization management function, he reduced the time to release International English versions of the products from 3 months down to 2 weeks, the intl. development team grew from two to eight engineers; the Quality Assurance team grew from 3 to 8 specialists… Show more As International Product Manager for the award winning "WinFax" and "FormFlow" products, Mario created business cases, product plans, proposals, articles, advertising, SKUs and oversaw the creation of marketing material. In the product localization management function, he reduced the time to release International English versions of the products from 3 months down to 2 weeks, the intl. development team grew from two to eight engineers; the Quality Assurance team grew from 3 to 8 specialists. Mario contributed to Delrina’s achievements in the International Arena including the expansion of Intl. product portfolio from 3 to 25 products and the localization coverage from 3 to 7 languages including Asian versions. In that period, International Sales grew by 315% percent and its participation in overall revenue grew from 3.5% to 14% and WinFax became the 2nd best selling product worldwide after Windows. Mario was the primary contact and the person responsible for managing the requirement gathering; product launch planning and product feature set release prioritization for Delrina’s four international offices (Germany, England, France and Japan) and 22 worldwide distributors. Show less