- Responsible for the Operations strategy - Microsoft Dynamics NAV. - Management for strategic partnership Alliances (UK and International). - Large experience managing both direct and indirect teams (Offshore) environment.  - Management of the Operational Services. (Support / Development / Consultancy)

 - Responsible for the Operations / Sales & Marketing strategy. - Operations / Sales Budget and forecast. - Management for strategic partnership Alliances (National and International). - Large experience managing both direct and indirect teams in a multi-country environment.  - Management of the Operational Services. - Business Development projects (throughout Europe and Middle East (Dubai) ) - Setup an operation for functional support to cloud (Saas & Hosting) customers. - Deploy an innovative programme to enhance the implementation of ERP in 9 days. - Major Enterprise Projects on operational transformation, such as: • Plastiflex: with Head Quarters in Belgium offices and 6 factories worldwide (China, Hong Kong, Spain, Slovakia, Mexico, North Carolina) – key responsibilities was to outline the infrastructure and ERP applications with business processes, provide a business strategic plan, coordinate worldwide IT operations. • Bridgestone with European headquarters in Belgium and sites in (Spain, Netherlands, UK, Ireland, Germany, Switzerland) key responsibilities for the ERP implementation, Programme and Change Management, lead Operational Support, negotiate with senior stakeholders, technology enhancement with global business.

 - Definition of the Annual Sales Forecast. - Elaboration of the Training Plan for the consultants. - Implementation of Services and Vertical Solutions. - Responsible for a budget of 600.000 € / year. - Coordination of the Operational and Sales Areas (Consulting, Project Management, Business Intelligence, Doc. Management & Workflow).

• Overseeing technical projects in alignment with organizational goals • Directing the effective delivery of networks, development, and disaster recovery systems and processes• Working with information engineers to find solutions to manage business activities• Supervising a team of workers, while working closely with management, external vendors and advisors• Preparing financial budgets and presenting proposals for capital projects to senior executives• Researching and recommending new products• Identifying new market opportunities• Leading efforts to improve IT processes• Track the projects release schedule. • Identify and understand specific processes and business strategy across the Group.• Track project schedules, acknowledging critical path components and key dependencies, identify project risks and plan contingencies to manage such risks.• Collaborate with key contributors to oversee testing, training and project acceptance programmes; guiding standardisation where possible. • Act as key interface between Business Services Team and other, particularly Sales, Marketing and Business Service technology, in defining and implementing key initiatives. Networking and Computing Management of the IT Department dedicated to maintain and support general and bespoke applications and support End Users.• Design and implementation of the Enterprise network, (LAN (Microsoft) and WAN (Frame Relay)) 12 Sites in Portugal 1 in Spain).• Implemented the MS Exchange E-Mail for the Enterprise (8 Companies – 500 users).• Implemented the Company’s Intranet at PDSL-Papelaco.• Specify, Design, and Manage Business applications.

• Development of a comprehensive Payroll application.• Consulting of Business Processes and Reorganization (BPR), manage a team of 6 for Training and Customer support.