Split role between People and Recruiting Teams wth a focus towards driving efficency and automation in our existing tech stack while supporting both teams with updates and configurations.Supporting People Operations through various company-wide initiatives (RIFs, Bonus and Performance Cycles) and implementing changes as they are communicated to the team.Workday Configuration and troubleshootingResponsible for adminstering Greenhouse ATS and fully leveraging its automation and reporting features to support a 3,000+ global FTE team with varying hiring processes and compliance requirements.Configured integrations between Greenhouse and third-party apps (HRIS, job boards, analytics, etc.). These include integrations with Workday, LinkedIn Recruiter, Looker, FiveTran, Pave, Sora, Gem, HackerRank and DocuSign. Managed and updated our global library of tokenized offer documents and custom fields with the goal of driving consistency and ease of reporting.Administering two JIRA Service Desks for the People and Recruiting teams, including building automations, templates and performance dashboards while balancing a high volume of complex tickets.

Sole Recruiting Operations Analyst at Flexport, responsible for adminstering Greenhouse ATS and fully leveraging its automation and reporting features to support a 3,000+ global FTE team with varying hiring processes and compliance requirements.Configured integrations between Greenhouse and third-party apps (HRIS, job boards, analytics, etc.). These include integrations with Workday, LinkedIn Recruiter, Looker, FiveTran, Pave, Sora, Gem, HackerRank and DocuSign. Managed and updated our global library of tokenized offer documents and custom fields with the goal of driving consistency and ease of reporting.Administered a JIRA Service Desk for the global Recruiting Operations team, including building automations, templates and performance dashboards.

Sole Operations area owner responsible for supporting the entire globally distributed Mixmax team with People, Operations and Workplace needs while reporting to the CEO. Company contact for PEOs (TriNet for US-based team and Deel for global team), supporting the entire Mixmax team while also assisting Mixmaxers with day-to-day People questions (leave management, benefits enrollments, expense reimbursements and payroll). Process leave calculations to ensure that parental leave benefits are calculated properly and offset by state and private programs when applicable. Owner of annual benefit plan modeling process, responsible for modeling various benefit options for leadership team during our annual renewal. Handle all employee/contractor onboarding and offboarding, including user account creation, I-9 processing, PEO entry and equipment. Calculation of severance agreements, user deletion and equipment returns from a remote team for offboardings. Working with outside finance firm to ensure that incoming invoices are processed, spend documented and day-to-day user of Airbase spend management platform. Ad-hoc finance research and calculation projects. Assist the Talent team with Greenhouse ATS administration, offer letter processing and pre-hire benefits questions to ensure a fantastic candidate experience and smooth onboardingRollout of several IT and security projects to enhance device and data security for SOC2 (SSO rollout) and reduce onboarding friction. Day-to-day Gsuite, Onelogin, Greenhouse, JIRA, JAMF device management administration as well as IT equipment purchasingAdjusted benefits to better reflect the new work from home environment and wrote policies to ensure fairness and flexibility. Resulted in usage increasing from 12.5% of co. to 48% of co. Support Talent, Security & Finance teams as needed with ad-hoc projects

Supported the entire globally distributed Mixmax team with People, Operations and Workplace needs and implemented projects to make Mixmax an amazing place to work! Company contact for PEOs (TriNet for US-based team and Deel for global team), supporting the entire Mixmax team while also assisting Mixmaxers with day-to-day People questions (leave management, benefits enrollments, expense reimbursements and payroll)Assist the Talent team with Greenhouse ATS administration, offer letter processing and pre-hire benefits questions to ensure a fantastic candidate experience.Rollout of several IT and security projects to enhance device and data security for SOC2 (SSO rollout) and reduce onboarding friction. Day-to-day Gsuite, Onelogin, Greenhouse, JIRA, JAMF device management administrationTravel coordination for 25 remote employees and planning for annual off-site and quarterly company events (50-80 attendees)Workplace and operations vendor management and procurement (Catering, janitorial, IT, etc.)Successfully executed an office consolidation and move as well as a shift to a remote-first globally distributed teamAdjusted benefits to better reflect the new work from home environment and wrote policies to ensure fairness and flexibility. Resulted in usage increasing from 12.5% of co. to 48% of co. Support Talent, Security & Finance teams as needed with ad-hoc projects

Primary owner of workplace and employee experience at Mixmax, supporting both SF and distributed teamsIT and security projects to enhance device and data security for SOC2 and reduce onboarding timeframesTravel coordination and planning for annual off-site and quarterly company events (50-80 attendees)Workplace and operations vendor management (Catering, janitorial, IT, etc.)Support Talent, People, Finance teams as needed with ad-hoc projects

Administrative Manager at a benefits consultancy recently acquired by Arthur J. Gallagher. Solely responsible for all administrative and operations issues involving our office of 16 consultants. Soley responsible for $10 million in annual billing using Oracle Open Air.Accounts Payable research and entry using Circulus AP system.Concur Expense Entry and Support for 4 travelling consultants Salesforce Local Champion for 60 clients, initial entry of all new opportunitiesCoordinating with Gallagher acquisition teams on vendor transitions and process harmonization. Vendor Management for all office related expenses and projects, including managing 3 remote independent contractors.Basic HR support for SF employees, including ensuring that policies comply with SF regulations. Planning several office events per year, including annual holiday party, retirements, announcements, etc. Preparation of responses to regulatory agencies in field (IRS, JBEA, DOL)

Contract role through Ajilon Professional StaffingFront office administrative assistant supporting a team of 20 career consultants and other staff at an outplacement office catering to ~600 mid/high level professional candidates. Created marketing materials and newsletters to improve candidate engagement, and workshop attendance. Managed 20 calendars using Microsoft Outlook. Used Excel to create PivotTable reports from multiple data sources.Implemented a region-wide transition to Mailchimp from Microsoft Outlook for office email marketing and using analytics tools to gauge client engagement. Created training materials for entire Western US region.Conducted LinkedIn research on program candidates to determine post-program outcomes and background for sales reporting.