Brief description of my work experience. From the most recent to the oldest. Remember that knowledge is also acquired by performing a single position. This is because you must be committed to the projects you will work onBasic Knowledge & Tools: *CRM's (Salesforce, HubSpot, Zoho, Bitrix24, Zendesk, MD 365) *ERP's (Odoo, Oracle, SAP)*I am not a developer, however well known softwares such as, UI, API, BL, DB and Hosting Infrastructure.Methods for Operations* DDM (Data-Driven Decision Making) * SMART (Specific, meassurable, Attainable, Relevant and Time-Bound) *GROWTH (Goal, Reality, Options, Will, Tactics and Habits), * ROOT-CAUSE and more...*Project Manager (It depends on the organization, project and industry): Project Planning, Resource Management, Risk Management, Stakeholder CommunicationAssigning Tasks, Budget Management, Reporting and Documentation, Evaluations (post-project evaluations). Adding business continuity which means, Risk planning, Business Impact Analysis (BIA), Virtual Team managing, Identify Collaboratives Type (Pioneers, Integrators, Guardians and Drivers), Threats Techniques. 2 important topics to consider always: budget and delivery time.*Scrum Master: Facilitating Scrum Events, Removing Obstacles, Coaching, Ensuring Agile Practices, Facilitating Communication, Supporting the Product Owner, Tracking Progress, Promoting Collaboration, Self-Organization, Continuous Improvement, Operations Track.*Sales Manager: Setting Sales Goals, Developing Sales Strategies, Leading the Sales Team, Monitoring Sales Performance, Training, Market Analysis and Competitor Research.*Freight Broker: Logistics, Facilitate transportation for heavyweight and lightweight, Tracking Shipments, Load Booking and Dispatching, Cold Calling, Negotiation Skills. *Business Process Outsourcing (BPO): Call Centers in General. Team Leader, Manager, Coach and Trainer.*Banco G&T and Banco Industrial: Basic knowledge of financial products, such as loans, bank accounts, credit analysis, business and personal banking, extra financing, among other products. CRM and AS400 platforms.Best regards,Thank you!