Guiding and mentoring two big DevOps teams towards business agility by addressing organizational, operational, and practices constraints.

Interim Scum Master for 2 development teams.

Provided lean agility guidance to the Evoluo project aimed at transitioning IT solutions teams to new ways of working. Coached project teams towards a lean product approach and mentored internal coaches on business agility.

I serve the Agile Transition initiative providing agile expertise within the Agile Transition Team at RBS-Services. I coach delivery teams as well as leadership teams on the various methodologies being used (Scrum, Kanban Method), as well as delivering basic agile, scrum and kanban trainings. The coaching is aimed at facilitating the agile journey of the various teams with a view to achieving higher agility maturity level.

Provided agile vision and guidance to the iptiQ P&C Delivery Management team agility journey through the review and improvement of Scrum practices, and the design of agile process for Product Management and Infrastructure Services towards Kanban Method and DevOps adoption.

Established and set up a forestry project (Forest Time Machine) for agility at the HAFL, Zollikofen (BE) which significantly enhanced operational efficiency. Developed a cross functional team and delivered training and coaching to stakeholders on agile practices and methods (Scrum, Kanban, DevOps). Ensured frequent delivery of value by elaborating a product backlog and setting agreement, also conducted follow-up on continuous improvement process. Delivered coaching on Scrum and Kanban practices within the delivery team to enhance their understanding of agility. Competently provided support to the product owner to write user stories and prioritise into the product backlog.• Expertly facilitated divergences between product owner and stakeholders with regards to testing and quality.• Aided and encouraged team in setting up and maintaining work agreements, helping in leading delivery process.• Planned, managed, and controlled retrospectives sessions in order to guide continuous improvement.

Coached and guided C-level leaders on agile-lean principles and practices which aided in launching the foundations for an agile transformation. Provided training to mid-level management in order to develop better understanding on use of Agile Operating System which supported in making best product decisions at portfolio level. Devised and implemented a coherent product strategy at product management level while demonstrating real impact at delivery level. Trained, coached, and developed three team members to ensure seamless working and continuous delivery.• Rendered expertise as Scrum Master for various development initiatives, including identity, authentication, and certification authority projects, also used JIRA/Confluence as agile management and repository tool.• Successfully employed an agile operating system which aided in setting up base for an agile transformation.

Improved working process and procedures of development and systems teams within Digital Trust Services organisation through mentoring on agile practices and DevOps for continuous delivery. Utilised an agile operating system design to display agile at scale initiative, resulting in restructuring solution delivery processes as well as drove change management by Kanban and lean principles. Changes the delivery process of the main product lines (Secure Email, Certification Authority, Identification services) through DevOps actions and by moving towards agile project management.• Improved delivery tempo from “no releases” to “quarterly releases” by applying and managing agile methodologies.• Transformed teams into expected continuous delivery which supported in delivering value within four months with four time faster as the previous year.

Accomplished set goals and objective which included the execution of Scrum as company's agile development methodology, Guided and encouraged three project teams and one systems operations team on adopting agile practices and continuous delivery. Upheld superior level of expertise while delivering coaching and training on Adeya's voice and data security solution on various mobile platforms. Used an integrated scrum and Prince2 approach to streamline project delivery.• Adopted and employed Scrum as the official organisation work method and integrated into Prince2 as an agile project management standard for the organisation.

Symantec acquired VeriSign Authentication Services and I continued leading PKI infrastructure solution implementations in EMEA until operations were relocated to Dublin.

Used Prince2 Lite with Agile principles and practices to ensure effective management of PKI implementation projects within the business critical services unit across EMEA. Accomplished set targets and goals, including SoW management, project planning, coordination of PSO teams, and post engagement follow-up by applying Prince2 Lite with practices. • Achieved SLAs, managed orders, and escalated issues by managing strategic accounts and rendering quality services to platinum clients in EMEA region.• Increased the agility of project management practices to augment professional services delivery and client management practices.

Manage projects implementing PRPC from Pegasystems, a Business Process Management tool.

Project Auditor

Coordination and resources management of SAP projects.

Acting as project coordinator and quality assurance for a seervice desk implementation project. The tool used is Computer Associates Unicenter Service Plus and the ITIL modules being implemented are: Incident, Problem, Change and Configuration Management.

My main responsabilities were Project Management and Business Engagement: -Managed various size projects including infrastructure and service implementation: o IT Service Management, ITIL (SUN Managed Services); o Sun packaged services (security assessments, application ready services, storage implementation, SunOne services, SW installations and fonctionality audits); o Sun tailored architectures (Utility computing, Storage, Clustering, JES); o Infrastructure removals. - Led bid management teams (risk management, costing, proposal assembly, presentation)- Moderated workshops (Managed Services, Messaging solutions).- Implemented and applied methodologies such as AIM, Prince2, SunSigma and ITIL.- Due Diligence through TAS and CRM - Implemented and managed a technical skills delegation program (SunSkills).

- Initiated and organised the Belgium branch of the IT consulting business achieving revenue of approximately CHF 2.5 million on the first year of operations.- Created new customer base including Cisco Systems EMEA, IBM GS, Agfa-Gevaert, Merck Sharp & Dhome, Procter & Gamble, Atos-Origin and Norsk Hydro.

- Designed and implemented a business model for a consulting operation focusing in Solaris Administration, Networking and Java development. - Managed partnerships with major IT vendors (Sun Microsystems, IBM and HP). - Promoted consulting activities in Finance, Banking, Telco and Manufacturing through IT services and the marketing of a Java technology event tracking system for Supply Chain Management.