Mario Alen

Mario Alen Email and Phone Number

Technical talent with leadership skills, professional, driven, customer centric, can-do mentality @ Horafrost
staden, west-vlaanderen, belgium
Mario Alen's Location
Pittem, Flemish Region, Belgium, Belgium
About Mario Alen

Expert in managing, installing, troubleshooting and supporting all kind of technical installations.Managing interventions and installations with priority handling. Coöperate & Lead teams to get things done. Strong focus on customer satisfaction.Manage SLA's on time,react fast & accurate regarding to questions, problems & complaints, strong analytic mindset, detecting needs for customers & able to provide solutions.Supporting the vision, values and targets of the company. Think to optimize way-of-working for better results within the company and for the customers.

Mario Alen's Current Company Details
Horafrost

Horafrost

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Technical talent with leadership skills, professional, driven, customer centric, can-do mentality
staden, west-vlaanderen, belgium
Employees:
8
Mario Alen Work Experience Details
  • Horafrost
    It Infrastructure & Operations Engineer
    Horafrost Sep 2024 - Present
    Arrondissement Roeselare, Vlaanderen, België
  • Nexat
    Business Unit Executive - Maritime
    Nexat Jan 2023 - Sep 2024
    Belgium
    Managing the development of the new business unit of Maritime within an established company in satellite communication.
  • Security Alarm Service Company
    Field Service Manager
    Security Alarm Service Company Jul 2022 - Feb 2023
    Lontzen, Wallonië, België
  • Belgosat | Connect Everyone Everywhere
    Owner / General Manager
    Belgosat | Connect Everyone Everywhere Mar 2015 - Jun 2022
    Gent, Vlaanderen, België
    We offer rental, sales, service & maintenance of different types of telecom & satcom installations. We also offer design architecture, delivery & commissioning of complete solutions for customers worldwide.We are specialized in Stabilized Maritime VSAT & TVRO, Global Satellite Reception, Voice-over-IP, WiFi & WiMax solutions, IP-TV, CCTV & so much more for maritime vessels & platforms, industry, hotels & campings, ...
  • Marlink
    Field Engineer
    Marlink Jun 2012 - Mar 2015
    Brussel En Omgeving, België
    - Installing, servicing and maintaining satellite communications systems on board customer vessels in port and at sea.- Assembly, testing and repair of satellite equipment.- Arranging and coordinating service calls with other Marlink departments and customers.- Setting up IT systems and LAN on board customer vessels to work with our satellite terminals.- Travel extensively to customer sites/vessels all over the world - often on short notice.- VSAT systems of Seatel, Intellian & Thrane & Thrane- FleetBroadBand Inmarsat B of Furuno & Thrane & Thrane- Iridium OpenPort- Cisco iDirect X5, Cisco 2901 Router, Cisco 2960 Switch, Cisco 881 Router, Comtech modems- ...
  • Ericsson
    Experienced Field Technical Engineer
    Ericsson Feb 2010 - Jun 2012
    Troubleshooting, repair and install on the field for Mobistar, Global Crossing and TeliasoneraNortel 2G BTS 8000 / 12000 / 18000Huawei 2G/3GSHDSL connections (RAD, Crocus, Tadigain, Nokia)SDH, BSC, MSC & DSLAM connections in OLO and POPEnergy cabinets (Eltek, Automation, Delta, Unisys)Wireless connections (Ericsson Minilink, Zenitel)
  • M-Tech: Technical Services
    Independent Consultant
    M-Tech: Technical Services 2000 - 2012
    Desktop, Laptop & Server configuration, installation and serviceNetworkcabling and networksecurityTelephone systems, LCR and optimalisationTechnical Services for installations like intruder- and fire alarms, CCTV, Automation, ...Industrial electricity (f.ex. @ Volvo Gent)
  • Newell Rubbermaid
    Emea Helpdesk Coördinator
    Newell Rubbermaid Jan 2009 - Feb 2010
    Follow-up & Train Helpdesk Agents in abroad callcenters in Johannesburg, Budapest & AmsterdamReporting & Investigating on Customer SatisfactionRevise Procedures and create BPM3rd line support on PC-connectable products
  • Belgacom
    Freelance I.T.Support Analyst
    Belgacom Dec 2007 - Nov 2008
    Providing I.T. Support in Desktop & Laptop Team for employees of Proximus (Belgacom Mobile)
  • Iss
    Freelance Telenet Technician
    Iss Jun 2007 - Sep 2007
    Spiere-Helkijn
    Startup Telenet Subcontractor to install Telenet at home and companies for the products Telephone, Internet, Analog / Digital TV
  • Kvz Verstraete
    Freelance Telenet Technician
    Kvz Verstraete Oct 2003 - May 2007
    Installing & Repair of Telenet Internet, Telephony and Digital T.V. in privat houses and offices
  • Linklaters
    I.T. Support Analyst
    Linklaters Jun 2002 - Sep 2002
    Supporting the users in Brussels and Antwerp office for I.T. over Citrix Metaframe Terminal Server
  • Brady Corporation
    I.T. Support Engineer
    Brady Corporation Oct 2000 - Jan 2001
    Outsourced via I.T. Logic

Mario Alen Education Details

  • Carl Van De Velde Trainingsinstituut
    Carl Van De Velde Trainingsinstituut
    Opus Omnia
  • Sint-Maria-Instituut
    Sint-Maria-Instituut
    Accounting And Computer Science

Frequently Asked Questions about Mario Alen

What company does Mario Alen work for?

Mario Alen works for Horafrost

What is Mario Alen's role at the current company?

Mario Alen's current role is Technical talent with leadership skills, professional, driven, customer centric, can-do mentality.

What schools did Mario Alen attend?

Mario Alen attended Carl Van De Velde Trainingsinstituut, Sint-Maria-Instituut.

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