Mario Bellizzi Email & Phone Number

Qormi, Malta

Qormi, Malta

Malta

Velocity Esports Racing is a constantly evolving community which organises online esports racing events, In a few months time our organisation has already got a good presence on social media with daily content being created. We are currently the sole organisers of the Codemaster's title "F1 2020 - The Official Video game" on Playstation console in Malta, where we created a National Championship titled ‘V1 Malta Series’ with 50 drivers competing.I am heavily involved in most aspects of this project also as a Graphic Designer, Video Editor, Streaming Director & Content Creator. Also I run the administrative side of this project where I am always on the lookout to give a better user experience to our participants and also bring a professional level tournament with a professional looking package.

Malta

Malta

Part of the Centralised Operations Unit, processing day to day transactions and ensuring that clients have funds available on the same day and contacting them with any issues in their deposits. I also manage the department's archiving with records kept for audit and legal use.

Malta

▪ Provide an excellent standard ofservice through telephone, e-mail & digital channels and ensure that customers' expectations are met and exceeded.▪ Ensuring that all problems are resolved speedily achieving high levels of first call resolution and customer satisfaction.▪ Carrying out effective troubleshooting.▪ Following up of calls and logging ofcalls in the relevant systems.▪ Identifying sales opportunities and conclude a possible sale.▪ Meeting targets set by line management.▪ Corresponding with customers or enquirers via email, socialmedia or any other platform according to company practices.