Welcome to my LinkedIn profile!I’m Mario, a dynamic professional blending nearly two decades of profound international IT experience with a passionate commitment to martial arts, primarily Taekwondo. In IT, I excel in delivering superior customer service, backed by my proficiency in three languages and a robust technical foundation. Quick issue identification and effective resolution are my forte, ensuring optimum operational efficiency. In October 2023, I further enhanced my IT expertise by obtaining the ITIL v4 Foundation Certification, enabling me to streamline business processes by applying best practices in IT service management, ensuring alignment with business goals.In the realm of martial arts, my 30-year journey is adorned with a 4th-degree black belt and a Kukkiwon Dan grade. As the Lead Instructor at Taekwondo4Fitness and a pivotal figure in the Independent Taekwondo Organisation, my roles range from Examination Director to Chairman. My varied responsibilities, enriched by pivotal positions such as Poomsae Referee and Welfare Officer, emphasize my dedication to nurturing talent and promoting safety in the Taekwondo community.Certifications like the Level 2 Leading Health-Related Activity Instructor and roles as a Fitness Coach and Nutrition Advisor, mirror my devotion to fostering health and wellness. I’m on a mission to inspire and guide individuals towards enhanced well-being and self-improvement through martial arts.Actively seeking diverse opportunities in fields like Technical Support, Software Engineering, and Martial Arts, I am open to challenges in remote or hybrid environments. I welcome connections that offer advice, share opportunities, or hold the potential for collaborative success.Thank you for visiting. Let’s connect, explore, and achieve professional excellence together!