Mario Cadena Email & Phone Number

United States

Build rapport with customers to create a positive relationship to promote bank products. Apply my knowledge of all banking products and services to help our customers achieve their financial needs and goals. I use my experience and ability to communicate effectively to contribute to the team effort to provide exceptional customer service.

Burleson, Texas

Conducted on an average 6 to 8 in-depth interviews with mortgage applicants weekly. Worked closely with the underwriting and compliance teams to mitigate risk, achieving a 100% loan salability rate over 3 years, having no buyback requests and ensuring all loans were eligible for sale in the secondary market Processed over $12 million in residential and commercial mortgage loans over three years at SFM, keeping a 100% approval rate for qualified applicants.Ensured strict adherence to federal, state, and secondary market guidelines (Fannie Mae, Freddie Mac, FHA, VA) by reviewing loan documentation for accuracy and compliance.

Paradise Tx

Managed a team of 4 tellers and 2 personal bankers through coaching, enhancing customer service, process efficiency and revenue growth while achieving three 100% audits within six months.Analyzed applicants' credit, tax returns and financial statements to calculate debt-to-income, cash flow, and collateral to assess loan eligibility within my $100K lending authority.Leveraged referral sources to increase branch deposits by $300K (15% growth) and drive business loans by $800K with an active $1.6M pipeline.

Desoto, Texas, United States

Conducted in-depth interviews with applicants seeking personal, auto, mortgage, business equipment, and commercial real estate loans. Analyzed tax returns, business financials, personal statements, and credit reports to assess applicants' repayment capabilities.Actively managed a $12M loan portfolio, tracking repayment schedules and addressing delinquencies through client outreach, payment restructuring, and close collaboration with collections to mitigate losses.

Dfw

Increased profitability across five assigned branches by growing the business client base through targeted outreach, relationship building, and tailored financial solutions. Provided coaching to branch tellers and personal bankers, opportunities that align with both personal development and strategic branch goals. Collaborated with business banking partners to analyze clients' financial conditions, proposing tailored loan solutions to meet both business and personal financial goals and access loan eligibility.Attained 4 out of 5 of the companies set strategic goals on a quarterly basis: Deposit, Loan, Treasury Management, Merchant service and Credit Card balances.

Dfw

Managed a portfolio of business clients, increasing it by 5% through prospecting and strengthening existing relationships. Provided coaching to branch tellers and personal bankers, opportunities that align with both personal development and strategic branch goals. • Worked closely with assigned Mortgage and Investment Representative to deepen clients’ banking relationship.Attained at a minimum 80% of each of the branch’s goals: 500k New Deposit growth, 2 - mil Loan growth & credit card services, two merchant services and 5k in revenue with treasury management products (per quarter).• Strategically engaged referral sources, including tax preparers, accountants, CPAs, dentists, and attorneys, to establish and sustain a consistent pipeline of business opportunities.Awarded Top 1% achiever Pinnacle Trip.

Education record

Associate Of Arts And Sciences - Aas, Finance, General