Mario Cedro

Mario Cedro Email and Phone Number

IT Manager - Salesforce Applications at H.W. Kaufman Group @ H.W. Kaufman Group
Mario Cedro's Location
Detroit Metropolitan Area, United States, United States
Mario Cedro's Contact Details

Mario Cedro personal email

Mario Cedro phone numbers

About Mario Cedro

Motivated, results-driven IT professional with extensive experience across multiple industries including manufacturing, education, out-sourcing, insurance, and automotive research/marketing. Able to guide motivated, top-performing teams in a wide variety of IT fields such as Networking, Data Processing, Application Development, and Application Support. Proven success in delivering large scale projects to completion.Specialties: Six Sigma Green Belt, Six Sigma Black Belt, Optimizing processes, Reduce defects in transaction type processes

Mario Cedro's Current Company Details
H.W. Kaufman Group

H.W. Kaufman Group

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IT Manager - Salesforce Applications at H.W. Kaufman Group
Mario Cedro Work Experience Details
  • H.W. Kaufman Group
    It Manager - Salesforce Applicaitons
    H.W. Kaufman Group Jan 2021 - Present
    Farmington Hills, Mi, Us
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  • Gm Financial
    Senior System Analyst - Salesforce.Com
    Gm Financial Nov 2015 - Jan 2021
    Build a Global CRM solution based on Salesforce.com for 20 countries.Gather requirements, configure salesforce.com, lead the development team to build solution. Use Agile development process to build solution.
  • Ally Financial Inc.
    Sr. Systems/Data Analyst
    Ally Financial Inc. Aug 2014 - Nov 2015
    Detroit, Mi, Us
    Supported CRM platform based on salesforce.com that is used to track customer contact points. System has 3800 Service Cloud users around the world. Lead the CRM development of a Secure Message functionality to allow customer to securely communicate with Ally on their questions. This project will save Ally several million dollars each year by reducing the amount of postage that needs to be paid in delivering/handling paper. Implemented an integration between Ally IVR and Ally CRM to pop-up Caller ID and reason of call to agent in CRM solution. This would allow the agent to see the reason for the call before the speaking with customer and thus giving a better customer experience.
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  • Budco
    Delivery Manager
    Budco Apr 2011 - Aug 2014
    Highland Park, Mi, Us
    Lead IT projects for e-commerce B2B and B2C sites. Using JAVA, Oracle, and NetSuite platforms.
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  • Imex Systems Inc.
    Delivery Manager
    Imex Systems Inc. May 2010 - Apr 2011
    Lead staff of 10 Programmers and QA resources to support municipal portal solutions (B2C) and tool to upgrade Oracle Forms applications. Staff is augmented with outsourced Global resources. Technologies supported include .NET, SharePoint, JAVA, Oracle Forms.
  • R.L. Polk & Co.
    Manager - Customer Application Support And Fulfillment
    R.L. Polk & Co. Jan 2008 - Feb 2010
    London, United Kingdom, Gb
    Led staff of 14 Programmers and Data Analysts to support dealer marketing programs with annual revenue of $11M. Team supported web applications built on J2EE and Oracle databases.
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  • R.L. Polk & Co.
    Application Development/Support Manager - Software Services
    R.L. Polk & Co. Jul 2003 - Dec 2007
    London, United Kingdom, Gb
    Led staff of eight Programmer / Analysts to support Polk’s VIN de-coding products on MVS, AS / 400, Windows, and UNIX platforms with annual revenue of approximately $15M.
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  • R.L. Polk & Co.
    Application Development/Support Manager - Data Operations
    R.L. Polk & Co. Jan 2002 - Jul 2003
    London, United Kingdom, Gb
    Led staff of eight IT Programmer / Analysts to receive, standardize and cleanse Polk’s source data. Data loaded into data warehouse for use in multiple systems.
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  • R.L. Polk & Co.
    Project Manager - Infrastructure
    R.L. Polk & Co. Mar 1999 - Jan 2002
    London, United Kingdom, Gb
    Managed multiple projects for Polk Infrastructure teams such as Y2K, T-3 install, ANX setup, and server and firewall consolidations.
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  • Acxiom
    Team Leader - Network Support, Rl Polk
    Acxiom May 1996 - Mar 1999
    Conway, Arkansas, Us
    Led staff of 10 server and network administrators to support R.L. Polk’s global network consisting of 2000+ users.
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  • Medview Services
    Network Manager
    Medview Services Jan 1992 - May 1996
    Led staff of six PC and network support resources supporting 800+ users in various locations in the USA.
  • Ford Motor Company
    Network/Pc Support - Contractor
    Ford Motor Company Apr 1991 - Jan 1992
    Dearborn, Michigan, Us
    Supported PC's and Network at the Dearborn Engine Plant.
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Mario Cedro Skills

Crm Program Management Project Management Management Sdlc Business Analysis Software Development Leadership Sharepoint Software Project Management Six Sigma Business Intelligence Oracle Process Improvement Requirements Analysis Integration Web Applications Agile Project Management Vendor Management Agile Methodologies Quality Assurance It Management Team Leadership Business Process Requirements Gathering Process Optimization E Commerce Change Management Salesforce.com Administration Databases Enterprise Architecture Visio Data Analysis Cross Functional Team Leadership Outsourcing Unix It Strategy Pmp Business Process Improvement Netsuite Analytics Data Warehousing Business Process Design Project Delivery Test Management Cloud Computing Test Cases Project Portfolio Management Pmo Oracle Sql

Mario Cedro Education Details

  • University Of Michigan-Dearborn
    University Of Michigan-Dearborn
    Computer Science

Frequently Asked Questions about Mario Cedro

What company does Mario Cedro work for?

Mario Cedro works for H.w. Kaufman Group

What is Mario Cedro's role at the current company?

Mario Cedro's current role is IT Manager - Salesforce Applications at H.W. Kaufman Group.

What is Mario Cedro's email address?

Mario Cedro's email address is mc****@****hoo.com

What is Mario Cedro's direct phone number?

Mario Cedro's direct phone number is (800) 284*****

What schools did Mario Cedro attend?

Mario Cedro attended University Of Michigan-Dearborn.

What are some of Mario Cedro's interests?

Mario Cedro has interest in Science And Technology, Children, Education, Health.

What skills is Mario Cedro known for?

Mario Cedro has skills like Crm, Program Management, Project Management, Management, Sdlc, Business Analysis, Software Development, Leadership, Sharepoint, Software Project Management, Six Sigma, Business Intelligence.

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