•Facilitated effective collaboration with health communication specialists and SMEs to identify and migrate essential content to the new CDC web platform within 4 months, improving access to critical health information.•Enhanced communication clarity by reorganizing and revising content within 3 months, ensuring adherence to version control and CDC clearance protocols.•Developed comprehensive strategy statements that improved outreach effectiveness by 65% within 6 months, ensuring alignment with health communication objectives.•Increased content finalization efficiency by 30% within 3 months through strategic coordination of subject matter team meetings, ensuring stakeholder engagement and alignment.•Manage multiple high-priority assignments, reporting project status to the DIP Associate Director for Communications.

•Enhanced team performance by 35% over 6 months by providing technical guidance and resolving intricate problems through effective communication and inspection of work progress.•Serve as project manager for website & intranet projects; maintain and update the County's social media accounts, including Facebook, Twitter, and YouTube : posts relevant and engaging content to social media sites daily regarding County activities.•Developed actionable insights from website and social media metrics within 4 months, enhancing overall digital communication effectiveness and audience engagement.

•Fostered a culture of continuous improvement by systematically training co- workers on best practices and cyber-security, leading to increased team confidence and effectiveness.•Increased community engagement by 47% within 6 months through strategic management of website and social media content, ensuring timely updates on County activities.•Publish information on social media and monitor social media feeds; serve as team lead for production of digital communications content; post links to articles and photographs appearing on the County website; conduct live Twitter sessions during Board of Commissioners meetings.

•Enhanced understanding of Benefits programs within 6 months by producing clear and concise internal communications, aligning departmental goals with employee needs and expectations.•Increased corporate brand awareness by 90% within 6 months through targeted media outreach and strategic public relations campaigns.•Improved lead generation by 60% within 3 months by creating and managing impactful brochures, flyers, and electronic mail campaigns that resonated with the target audience.•Created strategic communications plans to achieve 95% employee and customer engagement.

•Devised content calendar and created social media content across multiple platforms.•Measured response using Google Analytics for open rates, page loads, and stickiness.•Reviewed staff-written materials and edited for content and brevity.•Maintained corporate website and microsites using WordPress content management system and associated plugins with 99% accuracy.

•Maintained content marketing calendar to schedule all aspects of creation and delivery.•Used a content management system to analyze user engagement and website traffic metrics.•Streamlined functions by developing and implementing processes and task management ticket systems.•Managed content distribution to online channels.•Maintained websites for branches of Cox Communications.

•Streamlined daily workflow for a team of 8, leading to a 54% increase in project completion rates within 3 months by effectively prioritizing and organizing tasks.•Streamlined communication processes within 4 months by consistently assessing project status and offering technical support, improving overall team productivity.•Led the successful management of website and intranet projects, ensuring timely updates and enhanced functionality to effectively communicate County activities to the community.