Mario Dion Email & Phone Number

Quebec, Canada

Granby, Qc. Canada

Manage the Manufacturing Engineering Team which includes the RMA TEAM, Quality Assurance (HW) and Manufacturing Engineering Team. Lead complete Products Returns and Reverse Logistics (RMAs) processes and product repair Group. Trilliant has millions of devices/units/systems installed all over the world. Establishing and Managing repair logistics with our worldwide based manufacturing partners.Working with the R&D team on various projects; perform DFX (Design For Excellence) analysis on products/applications. Elaborate-Implement business processes. Validate that our subcontractors build our products to our internal specs (and IPC stds), validate manufacturing processes in operation. Cost reduction analysis. Drive permanent resolution of manufacturing and customer issues caused by supplier, manufacturing process or design defects (Corrective actions/8D reports). Complete Production transfer projects to LCC.Conducting quality/manufacturing audits with suppliers/contract mfr/partners facilities located in North America (Canada, United States/Mexico), Asia (India, China, Malaysia), Africa (Tunisia) and Europe (United Kingdom, Italy, Poland). Document and implement Corrective Action with our different business partners.

Quebec, Canada

Co-Founder/Owner. Leading the Engineering aspects of customer project development up to parts qualification and volume production.bm-tek is specialized in printed circuit board and electrical cabling protection involving low stress,low temperature overmolding processes. We overmold pcbs, sensors and wire harness, etc. We also design and produce our own applications. https://caplightrv.com/ bm-tek; Servicing the World from North America !

Bromont, Qc

Managed a group of Engineers responsible for overall customer service and HW/SW Applications Project deployment (application/installation and support). The group was located in Canada (Head Office) with some engineers based in Asia also reporting to me. Moreover, we had to support Distributors located around the World that were selling and installing our applications at customer sites.Elaborate and organized business processes within the department.

Sherbrooke, Qc

Project Management. Responsible for New Technologies/Manufacturing Processes development, Capital equipment acquisition (Budget > 1M$), Selected and installed a complete SMT line for a prototype assembly business unit. Have lead the passage to RoHS/Lead Free for our facility with success; some of the method developed where used by other sister facilities (BEST PRACTICES) around the World.

Sherbrooke, Québec

Technical interface between R&D (HW Design) and subcontractors. Quality/Process audits at CM's. New Product Introduction qualification. Internal ISO Quality System auditor.

Sherbrooke Quebec

East Angus, Quebec, Canada

Electronic/Electrical troubleshooting and maintenance on industrial Kraft paper/box board equipments. Preventive Maintenance on High Voltage DC/AC equipments. (Motors, Drives, Switching equipments, etc). Worked on many internal Industrial/Electrical Projects.

Sherbrooke, Quebec

Responsible for the maintenance, optics alignment and troubleshooting of solid state YAG and Gas CO2 laser systems used for electronic circuit trimming (mainly ceramic type/Hybrid circuits) and scribing (cutting). Design/Assembly of Test stations. Document electrical plans on CAD. Operators training. Assembly/repair of Probe cards required by the trimming laser system. Complete refurbish/overhaul of a C02 laser (got fully certified by COHERENT Laser systems as a Field Service Technologist).