Mario P. Email & Phone Number

Florida, United States

Palm Beach Gardens, Florida, Us

As the Director of Data Center Client Management at Carrier, I lead a team dedicated to delivering complex solutions for Data Center and Industrial customers. My role involves driving seamless customer experiences, collaborating with executive leadership to ensure project success, and partnering with sales to expand market presence. Through fostering a culture of accountability and transparency, I drive continuous improvement initiatives to support organizational growth.

Cork, Ireland, Ie

I was responsible for overseeing the operational aspects and driving strategies to empower our sales teams in managing and nurturing global alliance relationships at Johnson Controls. My focus was on ensuring seamless operations and optimizing sales performance across our Global Alliance Accounts. Through the implementation of streamlined processes, I contributed to an increase in efficiency, resulting in improved overall sales outcomes. My role involved continuous collaboration with cross-functional teams to enhance operational excellence and deliver measurable results.

Cork, Ireland, Ie

- Selected to lead Johnson Controls' vision, strategy, and growth in the Data Center vertical market by overseeing execution of the company's Global Data Center Project Execution Office (PXO) and developing the long-term global operating model for this vertical. - Lead a team of Strategic Account Managers and Program Managers serving the Top 25 accounts in the Data Center market.- Oversee all sales operations, planning and forecasting activities within the business unit.- Under my leadership, the business unit's the top line (revenue) has increased from $145M in 2019 to $160M in 2020, then to $320M in 2021, $670M in 2022 and reaching $970M in 2023.- Implemented process excellence and best practices for global execution, leading to an improvement in the bottom line by +700 basis points.

Cork, Ireland, Ie

- Oversaw and managed a ~$140M P&L operation across the Middle America Region in Latin America (Central America, Andean Community, and the Caribbean).- Selected as a member of the Business Transformation and the Installation Excellence teams, responsible for improving the efficiency, efficacy, and proficiency of LATAM region's operations.- Supported the regional operations and service delivery, engineering and development, and estimating teams across the region.

Cork, Ireland, Ie

Johnson Controls f/k/a Tyco SimplexGrinnell- Promoted to manage the fiscal and operational activities (revenue, cost, and quality) within the Operations Department for the San Francisco and Santa Rosa districts, covering the San Francisco Bay area and surrounding areas.- Responsible for a $25 million P&L operation for the Installation Department, specializing in life safety products and building technologies (fire alarm, security, and CCTV systems). During my tenure, profitability increased by 700 basis points (7%) in the first year, 4400 basis points (44%) in the second year, and 5020 basis points (50.2%) in the third year. Revenue grew from $10.2 million during my first year (FY17) to approximately $25 million during my third year (FY19).- Led a team of 12+ Project Managers, Project Coordinators, and Construction Managers; in addition to 20+ field employees.

Cork, Ie

- Managed fiscal and operational activities (revenue, cost, and quality) within the Installation Department for the newly created Central New York district covering 27 counties in NY and PA, based in Syracuse, NY with a $9M P&L responsibility specializing in life safety products and building technologies, including fire alarm, security, and CCTV systems.- Boosted business profitability by increasing the gross margin by 18.67% (1,867 basis points) in the Endicott area operations and 13% (1300 basis points) in the Syracuse area operations in the first fiscal year. The combined district achieved a 45.8% (45,782 basis points) increase in the second year, ranking in the top 5 nationwide.- Developed project schedules, coordinated manpower and sub-contractor labor, and tracked equipment delivery and materials. Managed project RFI's, change orders, and other documentation.- Maintained strong customer communication, built positive customer relationships, fulfilled contractual obligations, and promptly resolved customer complaints to minimize concerns and enhance customer relations.

Cork, Ie

- Responsible for a $3M P&L operation based in Endicott, NY of the Installation Department with specialization and focus in life safety products (e.g. fire alarm, security and CCTV systems).- Managed the Installation Department activities (submittal process, engineering, installation schematics, creation of change orders and purchase orders).- Prepare project schedules, coordination of manpower and sub-contractor labor.- Oversaw equipment delivery and material tracking. Tracking of project RFI's, change orders and other pertinent documentation.- Responsible for maintaining effective customer communications along with building solid customers relationships. Ensure contractual obligations were fulfilled while quickly resolving customer complaints concerning installation and design issues, thereby minimizing customer concerns and enhancing customer relations.

Cork, Ie

Johnson Controls f/k/a Tyco SimplexGrinnell- Prepared complex electrical systems drawings such as conceptual presentation drawings, floor plan layouts, riser drawings, electrical interconnection drawings; installation termination drawings, device circuit wiring; control cabinet layouts; dimensional equipment mounting instructions; operations, matrices and technical charts; record drawings.- Prepared basic system wiring configurations, and project submittal drawings.- Maintained project drawing files, drawing library, and associated records and documentation per Headquarters policies.- Checked accuracy of submittal drawings for devices counts, addressing.- Operated and maintained CAD equipment, plotters and other drawing reproduction equipment. Maintained supplies for all equipment in a cost effective manner.Assisted the Construction Manager with:- Project schedules, coordination of manpower and sub-contractor labor.- Processed change orders and creation of purchase orders.- Tracking of material for projects.- Tracking of project RFI's, change orders and other pertinent documentation.

Binghamton, Ny, Us

- Assisted the faculty and staff in the investigation, design and preparation of new formats of information for research and teaching. - Supported the design and production of conference presentations, graphic projects, media-based projects, image and graphic sizing, integration of image and text for manuscript publishing, electronic publishing, file/disk conversion, subject content and imaging investigations in a network environment, plus the support of instructional teaching tools. - Prepared Graphics solution for e-publishing and presentations; banners and poster preparations, scanning & slide imaging, 35mm slides preparation, select video/audio support, digital file conversion.

Binghamton, Ny, Us

Santo Domingo, Distrito Nacional, Do

- Provided information inherent in the processes for decision making and supported to management in the design, measurement, control, and monitoring of operations and indicators of overall management.

Santo Domingo, Distrito Nacional, Do

- Defined and implemented an efficient reporting process with multinational companies that were used to measure the center objectives and for business reporting to stakeholders..- Ensured the statistics objectives established by the client were accomplished (Quality Control).- Developed and implemented new types of reports to make a precise measurement of the center objectives.- As a member of the management team, coordinated employee’s benefits.- Forecast projections entry reports.- Elaborated daily, weekly, monthly and yearly reports.- Built the schedule to be follow by a team of over 500 employees- Kept and registered the employees’ attrition.

Master Of Business Administration - Mba

Business Administration, Management And Operations

Bachelors Of Science, System Science & Industrial Engineering, Systems, Process, Engineering

System Science & Industrial Engineering

Lead Others (Leadership Exploration And Development) Program