Mario Hernandez Email & Phone Number

As a data analyst, I'm collaborating with business owners to identify and define key metrics and KPIs; communicating complex data concepts to a variety of audiences, from technical to non-technical; using code to automate tasks and solve problem, amongst other responsibilities. I've also demonstrated strong aptitude for learning new concepts and skills.Furthermore, I help to take decisions about dashboard design and implementation that take into account the costs of running the… Show more As a data analyst, I'm collaborating with business owners to identify and define key metrics and KPIs; communicating complex data concepts to a variety of audiences, from technical to non-technical; using code to automate tasks and solve problem, amongst other responsibilities. I've also demonstrated strong aptitude for learning new concepts and skills.Furthermore, I help to take decisions about dashboard design and implementation that take into account the costs of running the dashboards. As a seasoned member of the team, I've taken ownership of the analytics support for a particular business function, and help with: - Identifying patterns that cause bugs in data analytics code and addressing the root causes. - Identifying the main use cases, business questions, and users for dashboards and ad hoc analysis. - Sharing my knowledge of data analytics with business owners, and my experience with other team members. - Communicating my ideas clearly and concisely. Show less

Business Analyst for the Sales Department. Helping to create tools in spreadsheets to manage the operation. Creating analysis and one-time reports to help Management take informed decisions.

Durango, Mexico

Responsible for the first interaction with the customer, giving the right first impression, and clarifying doubts. The position of CSR was responsible to keep the communication flowing between customer and specialist, making the process as smooth as possible.

Durango