I have over 15 years of experience working in customer service and data analysis. Currently, I work as a Data Analyst at Ergeon, an all-remote company with a diverse team that spreads in more than 40 countries, where I serve different functions (like Sales and Human Resources), building unique dashboards and tools that are helping people understand their business and take decisions faster and with less effort! Previously, I worked at Teleperformance as a Workforce and Staffing Coordinator, functioning as a point of contact across different departments, such as operations, recruiting, and training, translating raw numbers into actual requirements, creating plans for ramping up (or down) different LOBs.I'm a traveler enthusiast - 9 countries and counting - an avid gamer, and an occasional fiction readerI also like meeting new people over a cup of coffee. Feel free to reach out at welove@resumeworded.com or DM on Twitter @resumeworded.Competencies: Python, Hadoop, Big Data, Hive, SQL, PySpark, Keras, machine learning, TensorFlow, Business Intelligence, Tableau